Robert Half · 3 days ago
Data Analyst
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ConsultingHuman Resources
Insider Connection @Robert Half
Responsibilities
Manage and resolve support tickets to Service Level Agreements (SLAs)
Act as the primary point of contact for support teams, users, and clients regarding any questions or issues
Escalate all business process and system issues through the appropriate channels
Develop a deep understanding of the business process
Provide additional support to the Platform Owners and myBuy support teams as required
Deliver training to end-users when necessary and assist in creating job aids or tip sheets
Utilize tools such as Coupa, PeopleSoft, and JDE in daily tasks
Work productively within a large, complex organization and influence change
Maintain a high level of attention to detail and accuracy in a high-volume work environment
Use strong analytical skills to solve complex problems
Provide excellent service to internal customers.
Qualification
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Required
Well-versed in data analysis within the accounting and finance industry
Manage and resolve support tickets to Service Level Agreements (SLAs)
Develop a deep understanding of the business process
Utilize tools such as Coupa, PeopleSoft, and JDE in daily tasks
Work productively within a large, complex organization and influence change
Maintain a high level of attention to detail and accuracy in a high-volume work environment
Use strong analytical skills to solve complex problems
Provide excellent service to internal customers
Preferred
Experience in managing support tickets
Experience in delivering training to end-users
Experience with platforms like myBuy
Company
Robert Half
Robert Half, the world’s first and largest specialized talent solutions firm, connects opportunities at great companies with highly skilled job seekers.
H1B Sponsorship
Robert Half has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (22)
2022 (27)
2021 (28)
2020 (21)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO· nyse:RHI
Leadership Team
Recent News
2024-05-21
2024-05-21
2024-05-21
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