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Company

Original Job Post

Cove Behavioral Health · 3 days ago

Director of Business Intelligence

Tampa, FL

Full-time

Onsite

Director

2+ years exp

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Health CareNon Profit

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Responsibilities

Develop a strategy aligning business intelligence initiatives with overall business goals and objectives.

Collect, analyze, and interpret data to identify trends and insights for business and patient program decisions.

Create reports and dashboards to present data in a visually appealing manner for stakeholders.

Develop and maintain data models to support forecasting and predictive analytics.

Analyze data to assist in determining patient populations, reimbursement rates, marketing focus areas, and more.

Collaborate with cross-functional teams to translate data insights into actionable strategies.

Establish and enforce data policies for quality, security, and compliance.

Lead and manage the BI functions and team, staying current with BI tools and technologies.

Drive continuous improvement in BI processes, tools, and methodologies.

Communicate technical concepts to non-technical stakeholders and foster collaboration between teams.

Develop and report on Key Performance Indicators for behavioral health programs.

Elicit, document, and analyze business requirements with a focus on data needs.

Develop and maintain business process models incorporating data flows and reporting needs.

Recommend and implement solutions to optimize business processes leveraging BI tools and techniques.

Train, supervise, evaluate, and provide oversight to the marketing department.

Promote a culture of innovation, flexibility, and quality in marketing services.

Develop partnerships and integration between service lines and marketing services.

Perform other related duties to accomplish Cove's objectives.

Qualification

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Data AnalysisData VisualizationProgramming Languages SQLProgramming Languages PythonProgramming Languages RBusiness Process ModelingProject ManagementAI ExperienceBusiness AcumenHealthcare UnderstandingProblem-SolvingCritical ThinkingInterpersonal SkillsNegotiation SkillsAdaptabilityContinuous LearningCommunication SkillsPresentation SkillsStrategic ThinkingLeadership SkillsRelated experience

Required

Undergrad Degree

Data Analysis and Visualization: Able to collect, analyze, and interpret data. Able to create clear and concise visualizations of their findings.

Programming Languages: Knowledge of programming languages such as SQL, Python, or R.

Business Process Modeling: Able to document and model business processes. This includes understanding how different parts of a business work together and how information flows through an organization.

Project Management: Able to define project scope, create timelines, and manage resources. Experience with project management and business process software (Visio, MS Project Management, strong Excel ability).

Experience with AI for predictive insights.

Strategic Thinking: Need to have a strategic mindset to align BI initiatives with overall business goals and objectives. Able to develop a long-term vision for BI and analytics within the organization.

Strong leadership skills are essential for guiding and motivating the BI team. This includes the ability to inspire team members, provide direction, and foster a collaborative and innovative work environment.

Communication and Presentation Skills: Able to communicate effectively with both technical and non-technical audiences. Able to clearly explain complex concepts and present their findings in a way that is easy to understand. Strong communication skills to present results to stakeholders, partners, leadership to promote and support policy positions and operational direction.

Problem-Solving and Critical Thinking: Able to identify problems, analyze root causes, and develop solutions. Able to think critically about the potential impact of their recommendations.

Interpersonal and Negotiation Skills: Able to build relationships with stakeholders and negotiate win-win solutions.

Business Acumen: Strong understanding of the business domain in which they are working. This includes understanding the industry, the competition, and the key performance indicators (KPIs) that are important to the business.

Adaptability and Continuous Learning: Need to be adaptable and willing to learn new things as behavioral health services are constantly changing and evolving.

General Understanding of Healthcare - related to treatment services and behavioral health services.