Echelon Services, LLC · 3 days ago

ServiceNow UX Designer

Manassas, VA

Full-time

Onsite

Mid Level

$80K/yr - $135K/yr

3+ years exp

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AppsCyber Security

Diversity & Inclusion

Insider Connection @Echelon Services, LLC

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Responsibilities

Generally focused on the look, feel, operation, user experience and functionality of an application developed on the ServiceNow platform

Build wireframes, designs, and mockups for Strategic Initiatives’ products

Work closely with Product Managers, business stakeholders, SMEs, and UI development to prototype new or build the UX/UI of existing ServiceNow applications

Creating new concepts with wireframes, producing high-fidelity mockups, writing detailed documentation, and critically assessing designs

Perform persona, user experience, usability studies and testing, including interviews and analysis

Craft visuals that help illustrate and help reinforce storytelling from end-to-end

Qualification

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DebuggingProactive monitoringRequirements clarificationStakeholder managementProblem-solvingDecision-makingCommunicationCollaborationServiceNowHR Service DeliveryITSMWorkplace Services

Required

US Citizen

A bachelor’s degree in computer science, Engineering, or other technical discipline is preferred with 3 years of applicable work experience (will consider work experience. in lieu of degree)

Strong analysis, problem-solving, and decision-making skills

Experience in debugging issues and finding new ways of proactive monitoring to ensure platform stability

Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team