McKinley Marketing Partners · 4 days ago

Service Designer

DC-Baltimore Area

Contract

Onsite

Mid Level

3+ years exp

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ConsultingDigital Marketing

Comp. & Benefits

Insider Connection @McKinley Marketing Partners

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Understand the needs of older adults with healthcare debt through detailed research and analysis.

Transform large volumes of data into clear, actionable insights.

Develop personas, journey maps, and other artifacts to illustrate key themes.

Create compelling reports and narratives for internal and external use.

Provide strategic recommendations to transition from analysis to actionable plans.

Identify organizational strengths and gaps to focus efforts for maximum impact.

Maintain a program strategy roadmap to ensure alignment with stakeholders.

Support the Financial Wellbeing team with data visualizations as needed.

Qualification

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Service DesignHuman-Centered DesignData AnalysisStakeholder AnalysisSWOT AnalysisService BlueprintsJourney MappingQualitative ResearchQuantitative ResearchHealthcare KnowledgeProject ScopingTestingProject ManagementProblem-Solving CommunicationPassion