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Company

Original Job Post

DuPont · 5 days ago

Senior Account Manager

Hayward, CA

Full-time

Onsite

Senior Level

$118K/yr - $186K/yr

3+ years exp

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Responsibilities

Identification and meeting the needs of current and perspective customers by promoting and selling products to increase and defend market share.

Providing consultative, interactive and integrated Sales and technical solutions to the customers.

Creating, developing and maintaining strong and effective customer relationships.

Elaborating strategic account plans by using extensive knowledge of customer’s total needs and DuPont product offerings, sharing with key stakeholders, participating in regular account team meetings to measure progress towards set goals and promote long term value creation.

Producing appropriate sales forecasts and sharing business and industry intelligence with DuPont counterparts (Marketing, R&D, Quality, etc.) that may impact short & med-term demand.

Achieving sales goals and objectives in assigned territory/customers as derived by business strategies and marketing plans to drive profitable growth.

Working intensively with Salesforce.com

A key component of the role will include a good awareness of competitive activities and a plan to effectively compete with the competition.

Responsible to coordinate and lead regular communications and interactions with the customer. This will include coordination of engagement activities to grow market share, as well as commercial interactions. Other communications as necessary (business continuity concerns, logistics, etc.)

Will be responsible to coordinate communication within the global account team if applicable.

Develop long-term business relationships. Relationships will be developed and grown within all levels at customer.

Effectively work with other functional groups within DuPont to drive satisfaction both within DuPont and at customer. Groups include Product Quality Engineer, Demand Planning, Manufacturing, Customer Service, Quality, etc.

Qualification

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Semiconductor Manufacture KnowledgePost-Etch Residue RemoverPost-CMP Cleans ProcessesBusiness Case WritingCustomer Relationship ManagementProblem-SolvingTeam BuildingEngagement Management

Required

Technical degree or Business degree required, additional MBA preferred.

Knowledge in semiconductor manufacture, semiconductor customer, and associated post-etch residue remover and post-CMP cleans processes and related consumables.

3+ years of relative semiconductor industry experience required

Proficient in planning/writing business case on how to proceed with a defined strategy.

Proven track record of growing market share with customers; existing Semiconductor customer and other related relationships a plus.

Team building, and engagement management skills.

Ability to travel to customer sites in US, up to 50% of the time, possible global travel 1 to 2 times a year.