Offered.ai · 4 days ago

Account Manager

United States

Full-time

Hybrid

Mid Level

2+ years exp

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Responsibilities

Operating as the lead point of contact for accounts including selling, new product introductions, and order management.

Building and maintaining strong customer relationships.

Promoting sales and service culture while supporting company needs and goals.

Ensuring GRAV's philosophy, mission, and vision are understood by retail and distribution partners.

Following a daily work schedule and participating in weekly progress meetings.

Handling successful transition of leads to customers with Sales Development Representative.

Servicing existing accounts, obtaining orders, and establishing new accounts.

Coordinating sales efforts within the territory with Sr. Account Manager.

Ensuring timely and successful delivery of solutions according to customer needs.

Maintaining business revenue and profitability targets.

Assisting customers through various communication channels and in-person meetings.

Resolving customer issues promptly with the Customer Service team.

Becoming a product and industry expert, staying informed about customers, political climate, and competitors.

Supplying management with information on customer needs, problems, interests, and competitive activities.

Participating in trade shows.

Qualification

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SalesClient-Focused SolutionsClosing SkillsProspectingSales TargetsProject ManagementERPCRMBrightPearlSalesHubOrder ManagementProblem-SolvingCritical ThinkingTeamwork