45 applicants
Adtalem Global Education · 5 days ago
Processing Analyst
Addison, IL
Full-time
Onsite
Entry Level
$16.65/hr - $27.36/hr
1+ years exp
Wonder how qualified you are to the job?
Maximize your interview chancesEdTechEducation
Insider Connection @Adtalem Global Education
Responsibilities
Supports internal customers and external agencies with responsive and professional communication via email, phone, SalesForce, and web conferencing.
Works collaboratively with internal and external stakeholders to resolve student debt/balance concerns.
Utilizes appropriate systems to process Direct Bill, VA and/or account receivable with accuracy.
Posts and reviews payment records including EFT, check and credit transactions.
Demonstrates understanding of compliance and regulations.
Identifies opportunities and solutions that improve current methods and actively participates in the change of a constantly evolving organization.
Demonstrates TEACH values while being open and responsive to constructive feedback from mentor/supervisor through the development process.
Successfully completes various trainings to maintain access for vendors, federal agencies, banking and loan systems.
Collaborates with various Adtalem Global Education functions to assist in the resolution of student account concerns.
Actively participates in team meetings, special projects, and all other duties as assigned.
Performs regular, proactive reconciliation and follow-up to ensure accuracy and timely processing.
Maintains service level agreements as determined by leadership.
Maintains annual quality assurance accuracy rating of 95% and above.
Communicates effectively with colleagues and leadership.
Performs other duties as assigned.
Complies with all policies and standards.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Bachelor's Degree preferred
Outstanding customer service skills with minimum 1 year of customer service preferred or related experience preferred
Ability to work in a flexible remote environment
High level of interpersonal, communication, time management, and analytical skills
Demonstrate critical thinking ability
Ability to work independently as well as function as part of a team
PC skills in Microsoft Office, various web-based applications and database software
Excellent math and analytical skills
Preferred
Knowledge of higher education, military regulation, and/or accounts receivable experience preferred
Benefits
Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays
Company
Adtalem Global Education
Adtalem Global Education is a provider of educational services and the parent organization of Advanced Academics
10,001+ employees
H1B Sponsorship
Adtalem Global Education has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (4)
2022 (22)
2021 (9)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-10-21Acquired· by Estacio
1991-06-28IPO· nyse:ATGE
Leadership Team
Evan Trent
SVP, Chief Strategy & Transformation Officer
Recent News
thefly.com
2024-02-06
2024-02-05
Company data provided by crunchbase
