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Company

Original Job Post

Zuora · 5 days ago

Solution Delivery Manager

Redwood City, CA

Full-time

Onsite

Director

$129K/yr - $193K/yr

10+ years exp

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Responsibilities

Lead implementation teams to deliver multiple moderate to complex solutions domestically and internationally.

Manage end-to-end project delivery, ensuring projects are on time, within budget, and meet customer outcomes.

Proactively manage risks, project quality, financials, and performance for all Zuora implementations.

Manage project plans and lead implementations for multiple projects concurrently.

Engage with senior executives on technical and business solution topics.

Drive adoption through achieving business goals and innovation.

Work with cross-functional and geographically dispersed teams.

Qualification

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Enterprise softwareProgram managementProject managementERPCRMSCMSubscription billingSaaS implementationClient serviceManagement consultingFinancial managementBudget managementServices revenue managementEngagement managementDomain industry skillsBusiness process skillsArchitect team leadershipTechnical solution presentationStakeholder engagementTeam managementPMI CertificationWeb ServicesXMLSOAPRESTProblem-solvingCommunicationCustomer focusResults-orientedExecutive presence

Required

Overall 10+ years of enterprise software experience, with at-least 5+ years as a program/project manager

In-depth knowledge of and experience implementing enterprise software applications, such as ERP, CRM or SCM, across a range of customers, from SMB to Fortune 500

Previous experience with subscription billing and/or revenue implementation projects is a strong plus

Experience with SaaS-based implementation is very strongly desirable

Strong client service and/or management consulting experience

Strong ability to manage implementation financials, recognizing the importance of both budget management and services revenue management

Demonstrated experience managing multiple, concurrent engagements

Successful candidates must have strong communication and problem-solving skills with strong customer focus with a results-outcome orientation

Executive presence and comfort. You have experience and are comfortable with C-level communication

Comfortable working with and managing ambiguity and uncertainty

Proven ability to present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business solution topics

Have developed domain industry or business process skills

Demonstrated experience leading teams of architects, consultants, and developers

Demonstrated experience Drives adoption through achieving business goals and innovation

Demonstrated experience working with a cross-functional and geographically dispersed team

Technology Experience Or Awareness In The Following: ERP, CRM, accounting/revenue systems, provisioning systems, Billing, payment and revenue systems, SaaS-based subscription management systems experience a strong-plus, SaaS based software implementation, Knowledge of Web Services, XML, SOAP, REST

PMI Certification is a plus

Preferred

Previous experience with subscription billing and/or revenue implementation projects

Experience with SaaS-based implementation

SaaS-based subscription management systems experience a strong-plus

PMI Certification

Travel needs: potential for up to 50% of the time (including possible international travel)

Benefits

Medical, dental and vision insurance

Generous, flexible time off

Paid holidays, 'wellness' days and company-wide end of year break

6 months fully paid parental leave

Learning & Development stipend

Opportunities to volunteer and give back, including charitable donation match

Free resources and support for mental wellbeing

Company

Zuora

Glassdoor

3.8

Zuora provides cloud-based software on a subscription basis that helps companies launch, manage, and transform into a subscription business.

Founded in 2007

Redwood City, California, USA

1,001-5,000 employees

https://www.zuora.com

H1B Sponsorship

Zuora has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (24)

2022 (50)

2021 (50)

2020 (45)