108 applicants

This job has closed.

Company

Original Job Post

Global Medical Response · 2 days ago

Analyst, Operations Planning and Analytics

Austin, TX

Full-time

Onsite

Mid Level

$60K/yr - $65K/yr

3+ years exp

Wonder how qualified you are to the job?

Maximize your interview chances

Health CareTransportation

Actively Hiring

Insider Connection @Global Medical Response

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Construct business rules for programs and processes associated with Operational Planning & Analysis Platform based on contractual language, available data, and interactions with local operational and communications personnel.

Create, validate, and maintain accurate SQL queries and Reporting Services reports focused on performance compliance monitoring, operational planning, market demand, and volume trends.

Perform complex, multilayered analysis of operational performance utilizing data from multiple sources.

Assist leaders by assembling data to support internal performance presentations.

Assist leadership in the development and evaluation of key metrics and benchmarks.

Create operational performance reports and test for accuracy on a regular basis.

Seek new and innovative ways for AMR to provide great service at a higher level of efficiency to its patients and customers.

Document and share leading practices in deployment planning and educate operations management by disseminating knowledge of Central Planning tools and processes.

Work as a team with other Central Planning personnel to ensure consistent, quality service across all operations.

Adhere to all company policies and procedures.

Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training when offered. Report information systems security problems.

Ability to use/operate standard office equipment and tools.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SQLMicrosoft Reporting Services Report BuilderHealthcareEMSSpreadsheetDatabase toolsExcelAccessMicrosoft OfficeDatabase structuresRelational databasesSQL query developmentAnalyticalCritical thinkingProblem-solvingCommunicationSelf-starterCollaboration

Required

Bachelor’s degree in business, mathematics, statistics, operations research, engineering, or computer science is preferred.

3 or more years of relevant experience in a role requiring independent analysis of performance metrics.

At least 1 year working with SQL queries and /or Microsoft Reporting Services Report Builder software.

Prefer experience in healthcare and/or EMS.

Proven analytical, critical thinking and problem-solving abilities.

Proficient in spreadsheet, reporting and database tools (e.g., Excel, Access, other Microsoft Office applications).

Proficient understanding of database structures, relational databases, SQL query development and Microsoft Reporting Services Report Builder software.

Excellent communication skills (written and oral) with various levels within the organization.

Must be a self-starter and have the ability to develop analysis of clinical performance data with limited supervision.

Ability to work with others in a high volume fast-paced environment as well as ability to work in a remote location with little direct interaction with other employees.