Be an early applicantLess than 25 applicantsPosted by Agency
ApTask ยท 4 days ago
Nexthink Administrator
San Jose, CA
Full-time
Onsite
Mid Level
3+ years exp
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Responsibilities
Platform Management:
Install, configure and maintain the Nexthink platform.
Ensure the platform is up to date with the latest software versions and patches.
Monitor platform performance and ensure high availability.
Data collection and analysis:
Configure data collection settings to gather relevant information from endpoints.
Analyze data to identify trends, issues, and opportunities for improvement.
Provide actionable insights to improve the digital employee experience.
Incident Detection and Resolution:
Use Nexthink to detect and diagnose IT issues.
Work with IT teams to resolve incidents promptly.
Develop and implement proactive measures to prevent future incidents.
Reporting and Virtualization:
Create and maintain dashboards to visualize key metrics and performance indicators.
Generate regular reports for stakeholders to provide insights into the IT environment.
Customize reports to meet the needs of different departments and teams.
User Training and Support:
Train IT staff and end users on how to use Nexthink effectively.
Provide ongoing support and troubleshooting for platform users.
Develop training materials and documentation.
Compliance and Security:
Ensure data collected and processed by Nexthink complies with relevant regulations and standards.
Implement and maintain security measures to protect the platform and data.
Conduct regular security audits and assessments.
Integration and Automation:
Integrate Nexthink with other IT management and monitoring tools.
Develop automation scripts and workflows to streamline IT operations.
Collaborate with other IT teams to ensure seamless integration and interoperability.
Qualification
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Required
Experience in managing and configuring the Nexthink platform
Ability to analyze data and identify trends, issues, and opportunities for improvement
Experience in incident detection, diagnosis, and resolution
Proficiency in creating and maintaining dashboards for visualization of key metrics
Experience in training IT staff and end users on using Nexthink effectively
Knowledge of compliance regulations and security standards
Experience in integrating Nexthink with other IT management tools
Ability to develop automation scripts and workflows
Company
ApTask
ApTask is a staffing and recruiting company offering staffing, project, and workforce solutions.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
N
Ned Sands
Vice President of Sales
Taj Haslani
Founder
Recent News
Company data provided by crunchbase
