WTW · 4 days ago
UX/UI Lead
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ConsultingInformation Technology
Insider Connection @WTW
Responsibilities
Contribute to, Manage and Lead the UX/UI team to develop, evolve and maintain artifacts that support the execution of our work by defining interactions and conceptualizing the overall user experience.
Develop a UX/UI roadmap of functional and non-functional requirements informing the research and design work of the team.
Collaborate with product management, technology, UX strategist, and business stakeholders to deliver world-class digital and visual experiences.
Work with Technology leadership to ensure timely and budget-compliant execution of work.
Lead teams in developing artifacts that communicate optimal experiences improving client interactions.
Create a UX/UI vision and strategy aligned with the product strategy, focusing on UI Design.
Advocate for the user, understanding their goals and needs.
Drive collaboration across disciplines for comprehensive experience strategies.
Plan and lead workshops to identify innovation opportunities supporting user goals.
Lead colleagues in defining, designing, and building digital products using lean and agile approaches.
Design UX/UI best practices, style guides, and processes, embedding them into the team.
Qualification
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Required
5+ years’ experience in UX/UI Design and digital visualization
Big data and machine learning design experience
Proficient in using design tools for prototypes, design mockups, and/or wireframing
A portfolio highlighting a breadth of UX/UI design work across web applications with clear end-to-end process (discovery > delivery) evident
Good understanding of the principles of user-centered design and problem-solving
Experience in a Customer Experience or Service Design role
Proven ability to manage teams of 5 or more, including mentoring, leading and being able to delegate responsibilities
Proven ability to lead and develop strong experiences for responsive/adaptive web applications
Proven ability to lead and develop experiences for multi-channel interactions or the enhancement of client service offering through digital touchpoints
Ability to consider, advocate, and implement designs with accessibility in mind
Ability to function as a thought leader as well as an individual contributor
Demonstrated experience leading and/or observing user research and developing insights and recommendations from findings
Ability to articulate current trends in customer experience and service design thinking
Degree in relevant field (graphic design, data visualization, HCI or UX design) or transferable experience
Expert knowledge of user-centered design principles, methodologies, best practices, and approaches, particularly as applied to web-and mobile-based applications
Commitment to constantly improve one’s skills, staying current with developments and trends in the industry, and providing team education and guidance
Proven ability to think outside the box and develop creative solutions
Excellent organizational, presentation & communication skills and attention to detail
Preferred
Experience of UX/UI design tools preferred, such as: Figma, Miro, User Testing software, Extensive HTML insight, Workflow systems
Benefits
Medical (including prescription coverage)
Dental
Vision
Health Savings Account
Commuter Account
Health Care and Dependent Care Flexible Spending Accounts
Group Accident
Group Critical Illness
Life Insurance
AD&D
Group Legal
Identify Theft Protection
Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Paid Holidays
Annual Paid Time Off (includes paid state/local paid leave where required)
Short-Term Disability
Long-Term Disability
Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Paid Time Off
Contributory Pension Plan and Savings Plan (401k)
Company
WTW
At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital.
Funding
Current Stage
Public CompanyTotal Funding
$750M2024-02-28Post Ipo Debt· $750M
2021-09-30Post Ipo Equity· Undisclosed
2020-03-09Acquired· by Aon ($30B)
Recent News
PRNewswire Asia
2024-05-26
2024-05-24
2024-02-19
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