139 applicants
Dripjobs ยท 4 days ago
Customer Success Specialist
Ocala, FL
Full-time
Onsite
Entry Level
$40K/yr - $40K/yr
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Insider Connection @Dripjobs
Responsibilities
Respond to help inquiries on the DripJobs help-desk
Report bugs to the development team
Create help articles for our users
Perform 4-5 product on-boardings per day
Provide ongoing support to our users
Engage in our community Facebook Group & Facebook Chat
Meet with CS Manager to offer ideas and strategy to encourage adoption
Identify areas of improvement throughout the software
Help us WIN!
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Passion for teaching, coaching, or training
Patience when working with business owners who are not tech-savvy
Ability to respond to help inquiries on the DripJobs help-desk
Ability to report bugs to the development team
Ability to create help articles for users
Ability to perform 4-5 product on-boardings per day
Ability to provide ongoing support to users
Engagement in the community Facebook Group & Facebook Chat
Ability to identify areas of improvement throughout the software
Preferred
Enjoy writing to create help articles, videos, and other educational trainings
Benefits
Benefits offered after 60 days
Company
Dripjobs
Dripjobs is an all-in-one sales automation software CRM for service professionals & agencies.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Tanner Mullen
Founder
Company data provided by crunchbase
