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Thermo Fisher Scientific · 4 days ago
Sr Staff Client Services Project Manager
Grand Island, NY
Full-time
Onsite
Senior Level
$106K/yr - $150K/yr
8+ years exp
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Responsibilities
Business Transformation: Optimally advance the strategic vision and support critical initiatives that will make a real difference to the customers through alignment of global processes and systems.
Improving Customer success rate while establishing performance cadence. Has a deep understanding of the customer support needs across various markets that Thermo Fisher serves to drive operational cadence to the service organizations.
Operational Excellence: Drive standardization, harmonization across service businesses to ensure accountability at all levels of the organization through data, process and metrics which will be accomplished through close partnership with IT (Information Technology), service functions, and business analysts.
Project Management: Experience as leading successful projects through industry – recognized, best – in – class project management standards.
Qualification
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Required
Bachelor’s Degree or equivalent in experience in Life Sciences field strongly preferred
8+ years of leading successful projects
Key interpersonal savvy skills that can be used to influence key matrix partners
Ability to travel domestically and internationally approximately 0 - 25% of time depending on projects assigned
Validated experience, comfort and familiarity leading a large scale global heavily metrics driven organization, with the ability to understand the data and derive action plans from that data
Shown success in building collaborative partnerships with field teams (Service Sales, Instrument Sales, Field Management) and internal organizations (Marketing, Service Development, Regulatory & Quality, R&D, Manufacturing, Operations, and Facilities)
Validated excellence in communication (verbal and written), negotiation, presentation, and interpersonal skills
Strong PPI approach – able to drive productivity and sustainable improvements
PMP (Project Management Professional) certification preferred
Benefits
Medical and dental plans
Vision plan
Health incentive programs
Employee assistance programs
Commuter benefits
Tuition reimbursement
Paid time off (at least 120 hours), Paid holidays, Paid parental leave, Accident and life insurance, Short- and long-term disability
Retirement and savings programs including 401(k)
Employees’ Stock Purchase Plan (ESPP)
Company
Thermo Fisher Scientific
Thermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services.
10,001+ employees
H1B Sponsorship
Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (173)
2022 (314)
2021 (349)
2020 (251)
Funding
Current Stage
Public CompanyTotal Funding
$11.05BKey Investors
National Grid
2023-08-07Post Ipo Debt· $2.95B
2023-03-27Grant· $0.5M
2022-11-15Post Ipo Debt· $1.29B
Leadership Team
Daniella Cramp
Senior Vice President and President
Frederick Lowery
Senior Vice President Thermo Fisher and President Customer Channels
Recent News
2024-05-26
Company data provided by crunchbase
