IT Business Process Analyst @ T-Mobile | Jobright.ai
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T-Mobile · 4 days ago

IT Business Process Analyst

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Actively Hiring

Insider Connection @T-Mobile

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Research, develop, and implement sustainable and repeatable procedures
Identify gaps and re-engineer process inefficiencies relative to current procedures
Support cross-functional partners to problem solve and implement solutions
Develop subject matter expertise for multi-faceted problems and deliver simplified solutions
Foster relationships with key cross-functional partners and internal stakeholders; establish strong partnerships to obtain desired results
Assignments are generally highly complex in nature and will be in support of one or more of the following disciplines: Products, Sales/Retail, Customer Care Support, Technical Care Support, Billing, Supply Chain Operations, Product Management, Business Process and Cost-Benefit Analysis.
Provides team consulting support on complex tasks.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Process ImprovementGap AnalysisRequirements GatheringMicrosoft ExcelMicrosoft PowerPointCustomer ServiceProblem-SolvingWireless

Required

Associate's Degree in business, finance (Preferred)
2-4 years Working experience in process improvement, gap analysis, requirements gathering or other related experience.
Microsoft Excel (Required)
Microsoft PowerPoint (Required)
Customer Service (Required)
Process Improvement (Required)

Preferred

Wireless (Preferred)
At least 18 years of age
Legally authorized to work in the United States

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Account
401(k)
Employee Stock Grants
Employee Stock Purchase Plan
Paid Time Off
Paid Holidays
Paid Parental and Family Leave
Family Building Benefits
Back-up Care
Enhanced Family Support
Childcare Subsidy
Tuition Assistance
College Coaching
Short and Long Term Disability
Voluntary AD&D Coverage
Voluntary Accident Coverage
Voluntary Life Insurance
Voluntary Disability Insurance
Voluntary Long-Term Care Insurance
Mobile Service & Home Internet Discounts
Pet Insurance
Commuter and Transit Programs

Company

T-Mobile

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T-Mobile is a telecommunications company that provides wireless communication services, including mobile phone and internet services. It is a sub-organization of Deutsche Telekom.

H1B Sponsorship

T-Mobile has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (308)
2022 (498)
2021 (667)
2020 (463)

Funding

Current Stage
Public Company
Total Funding
$10.07B
2024-01-09Post Ipo Debt· $3B
2023-09-11Post Ipo Debt· $2B
2023-05-08Post Ipo Debt· $3.5B

Leadership Team

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Mike Sievert
President and Chief Executive Officer
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Doug Chartier
SVP, National Sales & Distribution
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Company data provided by crunchbase
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