Be an early applicantLess than 25 applicantsPosted by Agency
ClickJobs.io · 4 days ago
Manager, Fraud Intelligence
Phoenix, AZ
Full-time
Hybrid
Senior Level
$90K/yr - $172K/yr
6+ years exp
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Responsibilities
Provide daily management direction to team and business partners to mitigate financial and reputational risks.
Complete loss analysis on alerts and cases to identify emerging trends and partners with strategy teams to develop countermeasures to identify, detect and prevent potential threats.
Measure and communicate business performance, fraud prevention and loss trends in comparison to industry metrics and member friction index benchmark.
Provide timely response to Executive Resolution Teams, Office of the CEO, and other key executives on member complaints tied to account compromises, account takeovers, deposit holds, account restrictions, denial of new and existing accounts/products, etc.
Routinely meet with key team members to ensure work processes are running as planned, exceptions and high-level cases are expedited for handling and follow up.
Proactively find opportunities to improve operational effectiveness.
Implement and monitor processes and performance standards.
Provide feedback for improvements to process and product owners.
Remove obstacles and champion’s change.
Lead individual and team performance against goals.
Provide regular training on all designated financial.
Build and leads all aspects of a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
Ensure risks associated with business activities are identified, measured, and controlled in accordance with risk and compliance policies and procedures.
Qualification
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Required
Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
Minimum 6 years' financial services experience, to include at least 3 years of fraud or operational experience in one or more of the following areas: check, wire, ACH, securities/brokerage, card, ID theft, corporate security investigations, collections underwriting, risk, compliance, internal audit, or other related experience.
Minimum 2 years' direct team lead, supervisory or management experience.
Ability to develop technical procedures and training.
Experience in bank operations, fraudulent review, and regulations that relate to funds availability, check kiting and check fraud.
Advance knowledge of the Bank's fraud prevention controls, risk processes, systems, and data environments.
Advance knowledge of REG CC, REG E, or REG Z Certificates and Designations Association of Certified Fraud Examiners (ACFE) preferred fraudulent activities for a wide range of enterprise financial products and services.
Knowledge of federal laws, rules, and regulations to include Reg CC, Reg E
Preferred
Management of intelligence function at a banking institution
Experience managing fraud intelligence vendors
Experience with open-source intelligence and dark web forums
Prior engagement with fraud and cyber teams
Benefits
Comprehensive medical, dental, and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays and 16 paid volunteer hours
Various wellness programs
Career path planning and continuing education assistance
Company
ClickJobs.io
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2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
