Be an early applicantLess than 25 applicants

Company

Original Job Post

T-Mobile · 2 days ago

Sr Analyst, Technology Executive Support

Bellevue, WA

Full-time

Onsite

Senior Level

$46.76/hr - $63.27/hr

4+ years exp

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Responsibilities

Provide premium support to the Senior Leadership Team, ensuring secure and reliable solutions with minimal disruption to business operations.

Participate in enterprise projects to design and support plans for SLT-related changes, particularly those related to cybersecurity.

Lead technical support for onsite and offsite SLT events, managing technology equipment delivery, setup, and performance.

Design and engineer solutions leveraging new-to-market technologies by partnering with vendors and internal teams.

Participate in other duties or projects as assigned by business management.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SlackGoogle suiteZoomWebexHardwareNetwork supportPatchingConnectivity troubleshootingFirewall supportComptia a+Microsoft azure administrator associateHdi dastOem certificationDellAppleLenovoKcs foundationsItil foundationsTelemetry toolsProblem-solvingCustomer-centricMotivated executive communication

Required

4-7 years of experience delivering top-tier technology support

4-7 years of experience collaborating with cross-functional teams and vendors

4-7 years of experience proactively identifying and resolving technology issues using telemetry tools

Advanced support experience with Office 365, Slack, Teams, Google Suite, Zoom, Webex, etc.

Strong executive communication skills

Customer-centric approach

Motivated and adept at problem-solving under pressure

Proficiency in supporting various software and hardware, including Office 365, Slack, Teams, Webex, desktops, laptops, peripherals, etc.

Network support skills, including patching, connectivity troubleshooting, and basic firewall support

CompTIA A+ Certification

Microsoft Certified: Azure Administrator Associate

HDI DAST

OEM Certification (Dell, Apple or Lenovo)

KCS Foundations

ITIL Foundations Certification

At least 18 years of age

Legally authorized to work in the United States

Benefits

Medical insurance

Dental insurance

Vision insurance

Flexible spending account

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Paid parental and family leave

Family building benefits

Back-up care

Enhanced family support

Childcare subsidy

Tuition assistance

College coaching

Short and long term disability

Voluntary AD&D coverage

Voluntary accident coverage

Voluntary life insurance

Voluntary disability insurance

Voluntary long-term care insurance

Mobile service & home internet discounts

Pet insurance

Commuter and transit programs

Company

T-Mobile

Glassdoor

3.7

T-Mobile is a telecommunications company that provides wireless communication services, including mobile phone and internet services. It is a sub-organization of Deutsche Telekom.

Founded in 1994

Bellevue, Washington, USA

10,001+ employees