200+ applicants
Perficient · 3 days ago
ServiceNow Practice Director
United States
Full-time
Onsite
Director
$104K/yr - $210K/yr
10+ years exp
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Responsibilities
Growth Mindset / Sales Partnership: Drive company growth through collaboration with the sales team and practice SMEs. Engage in all aspects of sales including opportunity identification, solution ideation, as well as quality proposal creation and presentation.
Client Engagement: Foster strategic relationships with key client stakeholders to understand needs and identify further opportunities for client growth and to drive value within their organizations.
Delivery Excellence: Oversee delivery of strategic programs and projects. Results measured in project profitability, account expansion, and customer satisfaction. Mentor and guide delivery teams to achieve successful outcomes.
Vision: Provide strategic thought leadership to develop and execute plans that expand innovative offerings and enhance value to our clients. Stay abreast of industry trends, best practices, and emerging technologies. Share insights with internal teams and contribute to thought leadership content.
Team Leadership: Develop and mentor a team of consultants, project managers, and architects. Challenge, champion and celebrate our People. Foster a collaborative and innovative work environment. Manage the technical, business, and personnel aspects of consulting engagements. Cultivate highly functioning teams comprised of Perficient and client resources, the ability to effectively manage the engagement while recognizing and leveraging the expertise of the different resources and the importance of their contributions is critical.
Qualification
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Required
Demonstrable experience (typically 10+ years) in IT Leadership or IT Consulting.
5+ years of overall ServiceNow experience.
Experience with ITSM, ITAM, CMDB, CSDM, and Discovery.
Familiar with HRSD, IRM, CSM, FSM, TSOM, OTM & other industry-specific solutions.
Proficiency with the ServiceNow Platform, including workflows and integrations.
Skilled in business case preparation, value realization & articulation.
Develop solutions to address business problems using proven methods, and tools including validating the solution with cross-technology SMEs as applicable.
Communicate how the engagement impacts risks, business objectives, and quality goals to guide the work of others.
Hands-on experience in implementing ServiceNow solutions.
Familiarity with the ServiceNow Managed Service Provider (MSP) model.
Ability to mentor and build teams, as well as drive strategic growth initiatives.
Cultivate highly functioning teams comprised of Perficient and client resources; the ability to effectively manage the engagement while recognizing and leveraging the expertise of the different resources and the importance of their contributions is critical.
Acted as a senior project resource, leading and delivering complex enterprise solutions and teams.
Proven domain expertise with experience building business cases communicating client-specific value propositions and establishing yourself as a trusted advisor.
Proven experience leading technical discussions with business and technical decision-makers, including detailed technical specifications, project roadmaps, deployments, and third-party integrations.
Key participant in the business development process.
Develop overall estimates of the effort / resource requirements / schedule.
Strong leadership, communication, and interpersonal skills.
Experience with recruiting, people management, and performance discussions.
Preferred
ServiceNow certifications and pre-sales accreditations are nice to have.
Company
Perficient
Perficient is an IT consulting firm that helps companies adapt their systems to third party software products that use internet.
5,001-10,000 employees
H1B Sponsorship
Perficient has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (119)
2022 (194)
2021 (191)
2020 (198)
Funding
Current Stage
Public CompanyTotal Funding
$65.3M2024-05-05Acquired· by EQT ($3B)
2024-01-17Post Ipo Equity· $4.44M
2022-10-17Post Ipo Equity· $5.18M
Leadership Team
Tom Hogan
Chief Executive Officer
Ed Hofffman
Vice President & Digital Experience Solutions
Recent News
Business Journals
2024-05-07
MarketScreener
2024-05-06
2024-05-06
Company data provided by crunchbase
