Castle Group · 4 days ago
Administrative Assistant
Wonder how qualified you are to the job?
Real Estate
Insider Connection @Castle Group
Responsibilities
Answers telephones promptly and assists residents with questions and concerns.
Inputs/Processes/Closes work orders as required for landscape, maintenance, housekeeping, etc.
Tracks resident issues to enable Property Manager to identify major problems or trends.
Maintains Association files, mail, binders, and office supply inventory.
Attends Board Meetings Creates/posts newsletters and notices.
Maintains homeowner roster, database, mail instructions and homeowner files.
Assists in review of leases, if applicable, as well as processing of new owner approval and interview packages.
Reviews receivable reports and assists Community Association Manager in forwarding collection packages to counsel.
May be responsible for processing of Association expense checks.
Assists residents with account balance inquiries.
Ensures all safety precautions and procedures are followed while performing duties.
Performs property inspections as directed by Community Association Manager.
May be assigned other duties by Community Association Manager.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
High school diploma required.
Two (2) to Three (3) years of related work experience.
Strong working knowledge of customer service principles and practices.
Excellent interpersonal, office management, and communications skills.
Intermediate command of computer hardware/software is required; specifically, knowledge of Microsoft Windows, Word, Excel, Power Point, and Outlook.
Ability to lift up to 15 lbs.
Ability to work in an upright standing or sitting position for long periods of time.
Ability to handle, grasp, and lift objects and packages.
Ability to reach with hands and arms, communicate, receive and exchange ideas and information.
Ability to quickly and easily navigate the property/building as required to meet the job functions.
Complete all required forms.
Preferred
Associates degree with concentration in business preferred, or equivalent combination of education and experience.
Experience in maintaining a website is desired.
Multiple language fluency is desirable and may be required depending on the community’s needs.
May be required to travel for training sessions off-site on an infrequent, ad-hoc basis.
May be occasionally required to cover for administrative staff at other communities within a reasonable commuting distance when needed.
Ability to work extended hours and weekends on an occasional, as needed basis.
Company
Castle Group
Castle Group is a real estate firm providing property selling, buying and investment services.
Funding
Current Stage
Late StageLeadership Team
Recent News
Business Journals
2022-12-30
Company data provided by crunchbase