Americaneagle.com · 3 days ago

Account Manager

Greater Chicago Area

Full-time

Onsite

Entry, Mid Level

2+ years exp

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CMSE-Commerce

Growth Opportunities

Hiring Manager

Alexa Couch

Insider Connection @Americaneagle.com

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Acts as the primary liaison between Americaneagle.com and the client

Documents all aspects of client's account through the use of all available tools

Ensures the successful completion, quality and/or resolution of all client requests

Provides a high-level of service while always keeping the client's and Americaneagle.com's business goals in mind

Collaborates with other key players in an effort to develop an overall account strategy while strengthening the client relationship

Able to effectively work with the Client Services director, technical manager, developers, and all other relevant resources in an effort to accurately and efficiently complete all client requests

Manages all client requests in a timely manner through strategic planning and confirmation of request details, estimates, functional and technical specifications, timelines and written status reports throughout the development process

Qualification

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Account managementCommunicationTeamworkAdaptabilityProactivityOwnershipOrganizationResourcefulnessPositivityWebsite AdministrationIT Industry Knowledge

Required

Bachelor's degree

2+ years of Account Management experience

Previous experience dealing directly with clients in a customer relations environment

Communication, teamwork, passion, pride, adaptability, proactivity, ownership, organization, resourcefulness, and positivity are key to being a successful Americaneagle.com account manager