Swoon · 4 days ago
Project Manager
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Responsibilities
Overall Management: Ensuring smooth workflow of the Tech Support team and optimizing processes for efficiency.
Collaborate with stakeholders to identify improvement gaps and drive implementation with the team.
Manage Operations Support team by fielding client support questions and Jira tickets.
Coordinate client software application deployment in multiple environments.
Collaborate with Support and Prof. Services for Governance Change Advisory Board (CAB) updates.
Oversee DevOps & Vulnerabilities Management aligning project goals with objectives.
Monitor team performance metrics and facilitate resolution of security vulnerabilities.
Identify process gaps in DevOps and Vulnerability Remediation and implement resolutions.
Qualification
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Required
8+ years of Project Management / Operations Service Management experience
5+ years’ experience working with Agile – Scrum, Kanban, or LeSS
Bachelor’s/master’s degree in computer science, information technology, or a related field (or equivalent experience)
Project Management Professional certification
Preferred
Cybersecurity certifications
Company
Swoon
In 2010, Swoon launched an agile, client-focused team that is not only savvy in our core industries but elbow-deep, every day, getting to know the strongest talent in the technology and professional fields.
H1B Sponsorship
Swoon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2022 (3)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase