200+ applicants

Company

Original Job Post

4Front · 5 days ago

National Account Manager

United States

Full-time

Hybrid

Senior Level

5+ years exp

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Food and Beverage Manufacturing

Hiring Manager

Ashlee Harris

Insider Connection @4Front

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Responsibilities

Deliver principals’ volume, share, and sales goals through merchandising, assortment planning, pricing, and promotions for assigned customers.

Effectively use knowledge of customer, market, and principal to successfully sell principals’ specific programs and initiatives.

Achieve revenue goals set by 4Front by developing and selling customer business plans based on individual retailer strategies.

Demonstrate strategic planning to maintain principles’ business and build volume.

Collaborate with principals and category managers on all major retail initiatives (new product launches, limited time offer events, contents, etc.)

Support the business development team by managing and participating in the development and presentation of interviews for new potential principals.

Identifying and developing new portfolio opportunities for 4Front within assigned customers.

Provide creative, out-of-the-box sales strategies and solutions, supporting 4Front’s agenda for improved customer/client performance.

Consistently meet and exceed client and customer expectations on both communications and results.

Responsible for measuring, score-carding, and communication of account performance to leadership; ensuring outputs are clearly mapped to joint business planning goals.

Leads and shares responsibility for developing, maintaining, evaluating, and motivating staff performance. Have a clear understanding of team members, workload, responsibility, and ongoing projects.

Pro-actively share information and customer/manufacturer learning’s with other team members to help build organizational capacity.

Ability to ensure the timely resolution of issues involving deliveries, product quality, packaging, billing, and claims resolution etc.

Become a content expert; constantly expand product, vendor, and category and industry knowledge.

Serve as primary point of contact to assigned accounts, actively developing, and maintaining strong relations with customers and client principals at all levels.

Takes a proactive leadership role on key client/customer initiatives.

Works with customer/client marketing, category management, finance, and supply chain teams to maximize sales, minimize stales and drive profitability and process improvements to meet monthly and annual budget targets.

Professionally represent 4Front in the trade; develop productive relationships within the trade on an on-going basis.

Coordinate principals’ market visits and key account calls.

Managing client brand strategy, including product assortment, positioning, pricing, merchandising/schematic tracking, and promotion.

Responsible for all customer/client document preparation/submittals (Ads, promos, new item forms, etc.),

Accountable for all things related to SKU Management (providing data-based sales and planogram recommendations), tracking, and communicating competitive information and proactively developing selling stories to advance our client initiatives.

Develop long-term strategic objectives for categories based on industry trends, competitors, consumer preferences and demographics, as well as sales and other data.

Ability to present and persuade all levels of customer & client organizations.

Providing “fact-based” recommendations will result in building retailer trust and a stronger proposal. Industry buzz words that candidate should be familiar with, Household penetration, average transaction size, customer, and brand loyalty, etc.

Proactively identifies potential issues and implements timely corrective actions.

Maintain a current understanding of key industry initiatives and trends on an on-going basis.

Create impactful presentations with the support of the principals’ sales, category management, marketing, and finance teams.

Weekly sales and purchase order tracking, forecasting, and reporting at category, segment and sku level and weekly sell through monitoring on core and seasonal events.

Utilization of customer accessed data for achieving client goals, post ad/promotional effectiveness analysis and strategy, store level zero scan analysis and on-going analytical tasks to support key customer/client goals and initiatives.

Demonstrate excellent analytical skills to improve business results.

Complete store visits and review market pricing for accuracy and competitive activity. Collect, report, and provide recommendations to principals on information gathered.

Demonstrate superior technology skills (spreadsheets, graphics, 1010 data, etc.)

Support/Collaborate with our in-house analyst and/or VMI (vendor managed inventory specialist) to insure proper and consistent order/replenishment levels of client products support base sales, promotional activity and limited time offering events.

Provide accurate forecasts to manufacturers to ensure on-time supply demands are met.

Qualification

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Category managementNielsenIriCustomer data platformsProblem-solvingCommunicationSales ExperienceRetail SalesChannel Management