SmartRecruiters · 3 days ago

Salesforce Administrator

United States

Full-time

Remote

Mid, Senior Level

$90K/yr - $105K/yr

5+ years exp

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Responsibilities

Administration of the Salesforce environment including customizing and implementing profiles, roles, security settings, sharing rules, custom applications, custom objects, custom fields, page layouts, workflow, validation rules, dashboards, and reports.

Implement and maintain integrations between Salesforce and other systems.

Familiarity with tools such as Gainsight, Certinia, Magentrix, Ringlead, ZoomInfo, Outreach, CPQ, Service Cloud, Conga, and others is preferred.

Monitor system performance and troubleshoot issues as they arise.

Provide user support, training, and documentation as needed.

Stay informed about Salesforce updates and best practices, and recommend improvements to maximize the platform's effectiveness.

Collaborate with cross-functional teams to gather requirements and prioritize enhancements.

Participate in the planning and execution of new Salesforce initiatives.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce AdministrationSaaS Customer JourneyProject ManagementProblem-SolvingCommunicationOrganizationalTime ManagementGainsightCertiniaMagentrixRingleadZoomInfoCPQService CloudConga

Required

Bachelor's degree in business, computer science, a quantitative or business-related field, or equivalent functional experience within a scaling organization

Minimum of 5 years of experience as a business systems analyst or Salesforce Admin

Proven track record of supporting C-Level executives and driving corporate-wide initiatives

Familiarity with Salesforce administration as it relates to the SaaS customer journey

Capable of identifying challenges within the organization and then implementing certain procedures and processes to overcome them. Strongly developed problem-solving skills are crucial in this role.

Use various forms of written and verbal communication to gather information about a business process and translate that into system design and requirements. Analysts are required to communicate with team members of all levels.

Technical skills are also important in upgrading, troubleshooting, and implementing new programs is one of the requirements of a systems analyst.

Project management: This role often works in a project team environment. Strongly developed organizational and time management skills are important to move a project from beginning to completion.