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Company

Original Job Post

Brigham and Women's Hospital · 5 days ago

Administrative Assistant II - Hematology

Boston, MA

Full-time

Hybrid

Mid Level

2+ years exp

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Responsibilities

Performs administrative duties under minimal supervision at the highest proficiency level.

Handles all aspects of patient appointment scheduling for Dana Farber Cancer Institute (DFCI) / Faulkner Hospital / BWH Hematology patients (i.e.: provider visits, labs, infusions, imaging, biopsies, etc.).

Manages provider’s clinic schedules, closures, and rescheduling.

Works closely with DFCI Anticoagulation Management Service to maintain patient database, coordinate testing, retrieve results, and send out correspondence.

Ensures lab tests are scheduled and ordered appropriately; coordinates the retrieval of tests results and acts as point-person for patient testing logistics.

Submits and tracks prior authorizations.

Answers and triages incoming telephone calls in a professional and courteous manner, forwarding appropriate messages and making proper referrals.

Drafts, proofreads, and sends out appointment reminder letters, provider notes, emails, patient portal message, and other written correspondence on behalf of providers; responds to routine requests for letters, forms and other information from patients and referring providers.

Follows HIPAA guidelines for the management of patient privacy and confidentiality.

Performs routine office tasks, such as telephone coverage, filing, sending and receiving faxes, ordering office supplies, sorting mail, etc.

Provides cross coverage as needed and performs other tasks as requested.

Qualification

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Medical Office ExperienceMicrosoft OfficeProblem-SolvingOrganizationalCommunicationInterpersonal

Required

Minimum 2 years medical office or administrative support experience required.

High school diploma or GED. Bachelor’s degree is preferred, or equivalent work experience.

Excellent verbal and written skills to communicate effectively with physicians, nurse practitioners, administrators, employees and patients.

Excellent organizational skills to manage multiple tasks simultaneously, set priorities, and meet deadlines.

Excellent analytical skills to independently problem-solve within hospital and group policies and procedures.

Ability to work well under pressure and handle sensitive information and situations with poise and professionalism.

Ability to interact well with others, including patients, physicians, nurse practitioners and co-workers, and other clinical staff.

Experience with Microsoft Office suite (Outlook, Word, Excel, PowerPoint), copier, fax, and printers.

Preferred

Bachelor’s degree is preferred, or equivalent work experience.

Company

Brigham and Women's Hospital

Glassdoor

3.8

Brigham and Women's Hospital is an academic medical center based in Boston, Massachusetts.

Founded in 1986

Boston, Massachusetts, USA

10,001+ employees

http://www.brighamandwomens.org/

H1B Sponsorship

Brigham and Women's Hospital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (156)

2022 (214)

2021 (164)

2020 (164)