Customer Quality Engineer @ Lenovo | Jobright.ai
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Lenovo · 6 days ago

Customer Quality Engineer

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Insider Connection @Lenovo

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Responsibilities

Perform failure analysis of product defects
Drive defect resolution with product owners
Drive future product improvements
Perform onsite customer investigation as needed
Provide mentorship to junior engineers

Qualification

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Quality ManagementCustomer Service ManagementAnalog Circuit DebugDigital Circuit DebugPC Hardware TroubleshootingSoftware TroubleshootingDebug EquipmentMaterial Analysis EquipmentBilingual English Chinese French GermanProblem SolvingAnalyticalCommunicationAttention to DetailFlexibilityTeam Player

Required

5+ years of Quality or Customer Service Management experience
5+ years of Analog and digital circuit debug knowledge
5+ years of PC hardware and software troubleshooting skills

Preferred

Bachelor’s degree
Experience with debug equipment like oscilloscope, logic analyzer, spectrum analyzer, multi-meter, etc.
Experience with material analysis equipment like X-ray, SEM, FITR Spectrometer, etc.
Bilingual English / Chinese or French or German
Strong analytical, problem solving and strategic abilities
Strong verbal and written communication
Strong attention to detail
Flexibility to work some evening hours as needed
Ability to travel both domestically and internationally as needed
Team player attitude with the ability to work proactively autonomously

Company

Lenovo Group is a computer technology company that manufactures personal computers, smartphones, televisions, and wearable devices.

Funding

Current Stage
Public Company
Total Funding
$1.35B
2024-04-01Post Ipo Debt· $500M
2017-10-03Post Ipo Equity· $500M
2005-03-31Post Ipo Equity· $350M

Leadership Team

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Yang Yuanqing
CEO
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Arthur Hu
CTO of the SSG
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Company data provided by crunchbase
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