48 applicants

Company

Original Job Post

Lumen Technologies · 3 days ago

Sr. Project Manager

United States

Full-time

Remote

Senior Level

$64K/yr - $99K/yr

4+ years exp

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Responsibilities

Primary Point-of-Contact through Service Delivery for SASE Product orders.

Manage implementation of a SASE Solution including the install and activation of a Dedicated Internet Access (DIA) transport and SD-WAN/Security component.

Accountable for timely project completion and delivery.

Develops project progress and status reports for customer.

Coordinate and facilitate solutioning calls with customer and design engineers.

Effectively communicates order status, risks and issues to customers to prevent escalations by presenting options and recommendations for resolution.

Validate Planning scope and set accurate project milestones. Work with all project stakeholders to drive towards timely milestone completion.

Provide program management of major initiatives and prepare executive level presentations or written reports.

Ability to quickly understand technical aspects of Transport, SD-WAN and SASE products & service from both a functionality and operations perspective.

Qualification

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SD-WANTransportMPLSManaged ServicesSecurityMerakiTelecommunicationsIP AddressesNATRoutingWAN/LANSalesDesign EngineeringProduct KnowledgeProblem-SolvingCommunicationTeamworkProject ManagementCRMSOMSalesforceServiceNowTraining ProgramsPassionateInnovativeAction-OrientedStrategicCreativeDetail-Focused

Required

Bachelor’s Degree or 3+ years of related experience

Experience with one or more of the following technologies: SD-WAN, Transport, Internet, MPLS, Managed Services, Voice (PRI, SIP, Porting, etc.), Security, Managed Enterprise Services, Meraki

Basic telecommunications technical knowledge

Understanding data networking like IP addresses, NAT, routing and WAN/LAN

Ability to communicate effectively and strong customer communication skills

Ability to partner with Sales and Design Engineer functions to ensure successful implementation and adoption of sold solutions

Ability to quickly understand technical aspects of product/service, both from a functionality perspective but also from an operations/set up perspective and be able to articulate it to a less technical audience

Preferred

4+ years of direct project management experience

Experience with CRMs and SOMs like Salesforce and ServiceNow

Passionate and innovative with a proven track record of success; an action-oriented, strategic, and creative thinker with a detailed focus on implementation and on-going execution of training programs in the field