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Company

Original Job Post

NTT DATA · 5 days ago

IT Asset Specialist

Philadelphia, PA

Full-time

Onsite

Mid, Senior Level

6+ years exp

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Responsibilities

Create a reliable and up-to-date inventory of hardware assets in use at client's locations

Monitor and resolve tickets related to replacement hardware throughout the enterprise

Receive, repair, or dispatch for repair, hardware items from locations throughout the network

Liaise with 3rd party vendors and OEMs to manage repair turnaround times and spare equipment inventory

Maintain an orderly and organized inventory of new and repaired equipment

Track hardware assets through the full lifecycle, providing reports as requested

Assist other IT teams on more complex projects as time permits

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Asset managementITSM platformsHardware assets managementProblem-solvingCommunicationTime-managementCisco CCNE/CCNAWindowsMacIOSAndroidPOS systemsSquareClient EmeraldEndpoint Configuration ManagementMobile Device ManagementIntuneJAMFKACEProject groupVirtual/remote work experienceHard-workingDetail-orientedIndependentAnalyticalPositive attitudeCustomer service-oriented

Required

6 + years Asset Management experience

Experience with ITSM Platforms (ServiceNow, Zendesk, Freshservice)

Must have experience managing thousands of hardware assets over multiple physical locations in multiple countries

Preferred

Ideal candidates would have a Bachelor's Degree in Technical Discipline

Industry-related certifications such as A+, Network +, Cisco CCNE/CCNA, or equivalent would be ideal

Knowledge of Windows, Mac, iOS, and Android

Experience with POS systems (Square, Client Emerald) is a plus

Understanding of Endpoint Configuration Management and Mobile Device Management concepts (Intune, JAMF, KACE)

Ability to learn and pick up concepts quickly

Detailed-oriented, aware of secondary effects resulting from changes

Experience working both independently and as part of a project group

Confidence in making wise decisions on your own within generally defined parameters

Adeptness in investigating problems outside your own knowledge area

Strong organizational and analytical skills; oral and written communication skills

Must possess a positive and professional attitude

Experience working with virtual/remote staff members

Customer service-oriented focus

Company

NTT DATA

Glassdoor

3.9

NTT DATA provides broad range of IT services and solutions, including consulting, systems integration, and IT outsourcing. It is a sub-organization of Nippon Telegraph and Telephone.

Founded in 1988

Koto, Tokyo, JPN

10,001+ employees

https://www.nttdata.com/jp/ja/

H1B Sponsorship

NTT DATA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (185)

2022 (731)

2021 (838)

2020 (1190)