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Company

Original Job Post

Supermicro · 3 days ago

Sr. Enterprise Applications Analyst - Salesforce

San Jose, CA

Full-time

Onsite

Senior Level

$113K/yr - $145K/yr

8+ years exp

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Responsibilities

Design, develop, and customize Salesforce Sales & Service Cloud solutions to meet business requirements.

Implement and maintain Sales & Service Cloud functionalities, including case management, knowledge base, and service console customization.

Utilize Apex programming language to develop custom functionality within the Salesforce platform.

Leverage Lightning Web Components (LWC) to enhance the user experience and deliver modern, responsive user interfaces.

Integrate Salesforce Sales & Service Cloud with external systems and applications to ensure seamless data flow.

Create custom Apex classes, triggers, and Lightning Components to extend the standard functionality of Salesforce Sales & Service Cloud.

Optimize the performance of Salesforce Sales & Service Cloud through code enhancements and best practices.

Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.

Create and maintain detailed technical documentation for Sales & Service Cloud implementations.

Stay updated on Salesforce platform updates, features, and industry best practices.

Qualification

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Salesforce DevelopmentSales & Service CloudApex ProgrammingVisualforceLightning Web ComponentsDeclarative ToolsProcess BuilderWorkflow RulesSalesforce IntegrationRESTSOAPAPIsSales CloudService CloudCase ManagementSalesforce CertificationsProblem-SolvingAnalyticalCommunicationCollaboration

Required

Bachelor’s degree in computer science, Information Technology, or related field.

8+ years of hands-on experience in Salesforce development, with a focus on Sales & Service Cloud

Strong proficiency in Apex programming language, Visualforce & Lightning Web Components (LWC).

Design and implement Salesforce solutions using declarative tools such as Process Builder, Flows, Workflow Rules, etc.

Experience with Salesforce integration using REST, SOAP, and other APIs.

Solid understanding of Sales Cloud [ Understanding and implementing GTM Strategies ] & Service Cloud functionalities, including case management and knowledge base.

Salesforce certifications a must.

Excellent problem-solving and analytical skills.

Strong communication and collaboration skills.