Horizontal Talent · 3 days ago
Director of UX
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Responsibilities
Deft familiarity and expertise in UX activities and deliverables including experience strategy, workshop facilitation, customer journeys, personas, information architecture, sitemaps, user and process flows, wireframes, design systems, user testing, experience and accessibility audits, and synthesis of research findings.
Generate, facilitate, and oversee UX activities and deliverables.
Collaborate with cross-functional leadership teams to identify opportunities to drive business outcomes.
Contribute to the establishment of UX standards, deliverables, and methodologies within the organization.
Act as a leader and mentor in project work: create high-quality deliverables, facilitate client discussions and workshops, lead critiques, and coach project team.
Support project managers to plan experience design & research activities and deliverables within a project.
Articulate the business value of Experience Design to any audience and stay informed of Experience Design best practices, trends, and tools.
Collaborate within multi-disciplinary teams to create innovative, best-in-class, customer-centric solutions.
Balance several initiatives simultaneously.
Support business development through estimation, solutioning, and high-level staffing plans.
Career coach for other XD team members to set and work towards career goals, and help identify training and development needs.
Work with UX and XD leadership to lead, develop, and grow the UX team.
Support initiatives to up-skill the team in the craft and elevate the quality of work.
Support practice development initiatives and team recruiting efforts.
Contribute to the culture and atmosphere, quality of work, and growth into the next generation of user experience designers.
Elevate the quality of the team’s craft; inspire more junior talent.
Participate and/or present at industry conferences and events and within local UX communities.
Contribute to thought leadership such as industry articles and blog posts.
Qualification
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Required
3+ years as UX Manager or Team Lead w/ 10+ years overall UX design experience
Client facing agency experience is highly desired
Figma, Adobe CC, Miro, etc...
Experience with user research, testing, planning
Portfolio
Benefits
Medical
Dental
Vision
Retirement