Spring Health · 3 days ago

Director, Product Operations

NYC Metro Area

Full-time

Hybrid

Director

$201K/yr - $245K/yr

8+ years exp

Wonder how qualified you are to the job?

Maximize your interview chances

Artificial Intelligence (AI)Health Care

Insider Connection @Spring Health

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Oversee and facilitate key planning and decision processes for the Product organization, including solution reviews, roadmap prioritization, and annual planning.

Identify, implement, and manage product management tools, processes, and best practices to enhance product team efficiency and effectiveness.

Develop and monitor key performance indicators (KPIs) and metrics to track and report product performance.

Lead cross-functional initiatives to improve product operations, including process improvements, resource allocation, and risk management.

Collaborate with product managers, engineering, data science, design, and other stakeholders to ensure alignment and successful execution of product priorities.

Facilitate effective communication and coordination between product teams and other departments, including report-outs of prioritization and product launches.

Act as a strategic partner to the CPO, providing support in decision-making, strategic planning, and execution of key initiatives.

Oversee the CPO and product leadership team’s agenda, ensuring clear ownership and continuous follow-up on action items.

Coordinate and lead special projects and initiatives as directed by the CPO, ensuring alignment with overall product strategy and company goals.

Assist in the preparation of presentations, reports, and other materials for executive meetings, board meetings, and external engagements.

Develop high-quality documentation & artifacts to ensure clarity for cross-functional partners and stakeholders.

Guide product development lifecycle at every stage, optimizing processes and rituals that help the team thrive.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product ManagementProduct OperationsChief of StaffStrategic SupportProduct DevelopmentMethodologiesProduct Development ProcessesStakeholder ManagementProject ManagementPassion for Mental HealthProblem SolvingAnalyticalOrganizationalCommunicationInterpersonalInfluenceCollaborationAdaptabilityHealthcareHealth TechBenefits TechHypergrowth Start-up