52 applicants
Gusto · 5 days ago
Lead Executive Assistant
San Francisco Bay Area
Full-time
Hybrid
Senior Level, Executive
$119K/yr - $170K/yr
5+ years exp
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Responsibilities
People Empowerer: directly manage two members of the Customer Experience ExecOps Team.
Expert of ceremonies: strategically partner to prioritize and coordinate the leader’s time. Ensure alignment with department priorities and create a system of accountability for time allocation.
Meeting enabler: organize, attend, and track minutes plus action items to make interactions productive and enjoyable.
Project management: keep multiple teams and projects on track, enabling smooth operations within a large organization.
Gifted communicator: represent leaders well through various channels with internal and external stakeholders.
Culture carrier and community builder: embody Gusto Values while planning team events and fostering connections across the organization.
Relationship builder: establish meaningful interactions with internal and external individuals.
Travel planner: manage travel logistics including flights, hotels, and dining.
Special projects: execute various projects with quality and efficiency.
Qualification
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Required
5+ years of direct administrative experience supporting one or more C-Level executives or General Managers of a Division. Ideally, the organization the executive managed was 1,000+ people, and previous EA work involved working with multiple departments in an organization.
1+ years of management experience, directly managing other EAs.
Demonstrated ability to own large x-functional projects from end to end, ideally with visibility to an executive team and/or board of directors.
Experience organizing (in-person, remote, and hybrid) team events with anywhere between 10-1000 Gusties, such as an executive offsite or team all hands.
Demonstrated ability to organize complex travel schedules with many moving parts, including multiple briefings in one day, managing multiple stakeholders, etc.
Organized and detail-oriented. Able to prioritize multiple assignments and stay calm under pressure, creating order out of chaos. The attention to detail bias must be an intrinsic mindset, and it will be connected to a strong desire to optimize and make things better. The ideal candidate will derive tremendous joy from improving something and crafting the details; inefficiency makes them cringe and drive action to remedy while bringing others along for the journey.
Structured Thinking, Structured Mindset. Must have developed a highly structured and efficient means of managing one’s own time, plus have the ability to explain this structure. The foundation should be based on intentional and deliberate prioritization.
Excellent Communication Skills and Presence. Ability to communicate the priorities of the leaders to others inside the organization, whether it is by written verbal, or group communications. The ideal candidate will be clear, concise, and kind in their communication and command of a room, meeting, or interaction. They have the ability to adjust their style based on the audience and situation.
Natural ability to connect the dots on different ways of communicating and collaborating. The right candidate will have high EQ, read people well, and have a warmth about them when working with people they know well, and also don’t know well. They should be solutions-oriented and find enjoyment in solving problems. They will bring a sense of balance to the team.
Confidentiality. Demonstrated ability to maintain complete confidentiality on all business matters, including examples when this resulted in tension.
Intellectual curiosity to discover new ways to make things better. This should manifest as a character trait, and include a compulsion to improve things, find new ways of doing things, and drive a desire for lifelong learning. When facing a complex situation, your bias should be to break it down into bite-sized components. Relentless optimization and improvement drives you to learn new things and powers your attention to detail. This requires great memory, and also means that self-improvement is likely a big factor in your life (professionally and personally).
Excellence with major productivity suites, especially Google Apps, as well as a demonstrated ability to pick up new tools, evaluate them, weigh the pros/cons, and optimize one’s work style. Should have clear examples of recent productivity tools that were tested out and either kept or disregarded, plus the ability to explain why.
Benefits
Health insurance
401(k)
Expert HR
Team management tools
Company
Gusto
Gusto provides a cloud-based payroll, benefits, and human resource management solution for businesses.
1,001-5,000 employees
H1B Sponsorship
Gusto has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (14)
2022 (31)
2021 (32)
Funding
Current Stage
Late StageTotal Funding
$746.1MKey Investors
Friends & Family CapitalT. Rowe PriceAkkadian Ventures
2023-01-28Series Unknown· Undisclosed
2022-05-12Series E· $55M
2021-08-10Series E· $175M
Leadership Team
Edward Kim
Co-Founder and Head of EPD
Josh Reeves
Co-Founder & Head of Gusto
Recent News
Company data provided by crunchbase
