Be an early applicantLess than 25 applicants
ICF · 3 days ago
Quality Control Coordinator
Washington, DC
Full-time
Hybrid
Entry, Mid Level
$37K/yr - $63K/yr
2+ years exp
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Insider Connection @ICF
Responsibilities
Work as part of an energy efficiency team ensuring that the evaluation, implementation, and verification of utility sponsored energy efficiency projects are successfully executed.
Review projects for accuracy and ensure program requirements have been met
Coach and increase overall quality with a focus on error trends.
Work with quality supervisor and senior management to propose and implement quality assurance techniques.
Work with invoicing department to ensure the quality of outgoing invoices.
If errors are identified with training documents work with the training department to correct them.
Qualification
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Required
High school diploma and 2+ Years of professional work experience
Must be able to pass background check
Preferred
Experience with MS Word, Excel and other programs within the MS Office Suite
Previous business processing or back-office experience strongly preferred
Previous sales or customer service experience preferred
Computer skills to include data entry with a high degree of accuracy and speed, and database navigation preferred
Strong communication skills, both written and oral, required
Experience working with program participants ranging from homeowners to contractors in order to troubleshoot application requirements
Identifies, defines, and resolves problems in a timely manner, gathers and analyzes information skillfully, and develops alternative solutions
Ability to work independently and with others
Strong organizational and analytical skills
Team player with the ability to work in a fast-paced environment
Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude required
Ability to be flexible to handle multiple priorities and to work limited overtime as necessary required
Able to sit for prolonged periods of time
Takes pride in own ability to positively make a difference in the lives of program participants
Desire and ability to quickly learn about the energy business
Benefits
Flexible workplace arrangements
Work-life balance
Donation matching
Volunteer opportunities
Tuition reimbursement
Access to professional development resources
401k matching
Employee Stock Purchase Plan
Company
ICF
ICF is a global consulting and technology services provider focused on making big things possible for our clients.
5,001-10,000 employees
Funding
Current Stage
Public CompanyTotal Funding
$59MKey Investors
New York State Department of TransportationU.S. Environmental Protection Agency
2023-02-13Grant· $29M
2021-03-15Grant· $30M
2006-09-28IPO· nasdaq:ICFI
Leadership Team
John Wasson
Chairman, President and Chief Executive Officer
James C. Morgan
Chief Operating Officer and EVP
Recent News
2024-05-29
2024-05-24
Company data provided by crunchbase
