Memfault · 5 days ago

Technical Program Manager

New York, NY

Full-time

Hybrid

Senior Level

Wonder how qualified you are to the job?

Maximize your interview chances

Developer PlatformDeveloper Tools

Insider Connection @Memfault

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Develop a deep understanding of Memfault's platform, features, and integration process to provide expert guidance during the onboarding process

Manage the delivery, development, and integration of Memfault, ensuring clear communication of scope, dependencies, and accountability. Maintain detailed project plans and timelines

Collaborate with customers to deeply understand their technical requirements and goals, identify opportunities, and provide tailored onboarding plans to meet their needs. Align onboarding priorities with their business goals

Develop and lead training sessions and workshops to ensure engineers and leaders working with us understand the benefits of Memfault

Act as the primary point of contact for all implementation-related activities. Facilitate effective communication and collaboration between cross-functional teams across Memfault and the customer

Anticipate, identify, and communicate risks with urgency, ensuring timelines and expectations are aligned and met. Proactively manage issues, resolve roadblocks, escalate, and challenge the customer when needed

Partner with Solutions Architects to understand technical requirements and customization needed, and advocate for prioritization and urgency of Memfault adoption

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Program ManagementProduct KnowledgeTechnical CommunicationClient OnboardingRisk ManagementProblem-SolvingCommunicationOrganizationalTechnical Program ManagementIoTHardwareRelease ManagementSoftware Engineering