Boundless Learning · 4 days ago
Business Analyst
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E-Learning Providers
Insider Connection @Boundless Learning
Responsibilities
Elicit and gather business requirements from stakeholders through interviews, workshops, and documentation analysis.
Create detailed and comprehensive Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs).
Translate business requirements into clear and actionable user stories.
Collaborate with stakeholders to define and prioritize scope, objectives, and deliverables.
Serve as a liaison between business units, IT, and other departments to facilitate effective communication and collaboration.
Analyze and document current business processes, identifying areas for improvement and optimization.
Develop and maintain process models, workflow diagrams, and other visual representations of business processes.
Stay informed about industry best practices, trends, and emerging technologies relevant to the business domain.
Prepare clear and concise documentation of business requirements, processes, and workflows.
Create reports and presentations to communicate findings and recommendations to stakeholders and senior management.
Assist in the planning and execution of projects, ensuring alignment with business goals and objectives.
Monitor project progress and provide regular updates to stakeholders.
Work with IT and development teams to ensure successful implementation of solutions.
Conduct user acceptance testing and provide training to end-users.
Qualification
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Required
3+ years of experience as a Business Analyst or in a similar role.
Proficiency in data analysis tools (e.g., SQL, Excel, Tableau, Jira, Confluence).
Strong understanding of business processes and project management methodologies.
Excellent communication and interpersonal skills.
Ability to think critically and solve complex problems.
Preferred
Experience with Agile and Scrum methodologies is a plus.
Salesforce experience strongly preferred.
Relevant certification (e.g., CBAP, PMP) is preferred.