Ideon · 3 days ago

Enrollment Integrations Analyst

Omaha, NE

Full-time

Onsite

Mid, Senior Level

$50K/yr - $70K/yr

5+ years exp

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Employee BenefitsHealth Care

Insider Connection @Ideon

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Actively manage enrollment configuration tasks, ensuring accurate and timely completion of all assigned tasks.

Regularly follow-up and communicate with carriers and platforms to ensure timely delivery of customer groups.

Deliver quality work within defined service levels that will exceed the customer expectations.

Leverage metrics to monitor and adjust performance to ensure you are working at an optimal level.

Meet with carriers and manage relationships, owning issue resolution to drive timely build and maintenance of integrations.

Quickly address system generated errors which relate to configurations under your purview.

Communicate technical concepts in a clear and concise manner, which will ensure carriers and platforms understand requirements and can deliver responses quickly.

Use Ideon’s proprietary toolset to manage your work and deliver high-quality results for our customers.

Being an active member of a high performing team, that is focusing on delivering solutions to our customer.

Knowledge about insurance industry standards and regulations concerning data connections (e.g., HIPAA, 834, LDEx).

Ability to perform root cause analysis and deliver accurate resolution in a timely manner.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

EDIAPI TechnologiesInsurance Enrollment ProcessesProject ManagementTechnical Skills DevelopmentJIRAZendeskSalesforceCRM PlatformsInsurance Industry StandardsRegulatory Compliance HIPAARegulatory Compliance 834Regulatory Compliance LDExRoot Cause AnalysisTimely Resolution DeliveryProactiveResults-Oriented CommunicationCustomer Service OrientationAnalyticalAttention to Detail