Amazon · 1 week ago
IT App Analyst II, Pickup and Return Points
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Insider Connection @Amazon
Responsibilities
Manage Salesforce.com CRM including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues.
Focus on user efficiencies, solving business/customer issues, invent creative solutions, and ensure data accuracy across the system.
Partner with global business stakeholders to proactively identify, drive, and build improvements, enhancements, and system customization that solve critical business needs.
Roadmap development and prioritization in partnership with the business team and stakeholders.
Participate in change management process. Drive communication efforts across relevant stakeholders.
Evaluating complex business and technical requirements, communicating inherent security risks and solutions to technical and non-technical business owners.
Develops and implements business user stories with limited or no code changes.
Hands on configuration of new and existing Salesforce.com features including user management, roles/profiles, Permission Sets, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, Process Builder, Flows, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages.
Qualification
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Required
4-year college degree in computer science or computer engineering; alternate degrees that seem related may be considered; higher amounts of overall work experience may also be considered, in lieu of the 4-year degree
In-depth understanding of the architecture, capabilities and constraints of the Salesforce application coupled with good understanding of business processes
Ability to design, code, test, debug, and maintain software applications
5+ years of hands-on engineering experience on the Force.com platform
5+ years of experience with Visualforce, Apex and/or SOQL/SOSL
Preferred
3+ years of experience in building integrations between systems, developing and calling REST or SOAP APIs
Deep hands-on technical expertise in building APIs and highly scalable web applications with AWS
Experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force.com IDE)
Knowledge of best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operational excellence
Benefits
Equity
Sign-on payments
Medical benefits
Financial benefits
Company
Amazon
Amazon is a global tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (14000)
2022 (23375)
2021 (15334)
2020 (14558)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
Kleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO· nasdaq:AMZN
Recent News
2024-06-06
2024-06-06
The News Tribune
2024-06-05
Company data provided by crunchbase