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USAA · 3 days ago
Tech Enablement Lead
Phoenix, AZ
Full-time
Hybrid
Senior Level
$109K/yr - $209K/yr
8+ years exp
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Responsibilities
Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories, features or epics to support effective and compliant solutions while balancing investment and business value.
Owns and maintains a prioritized work backlog for a single or multiple Agile teams or program. Product backlog includes complete user stories or features with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of development work.
Serves as a knowledgeable collaborator across multiple business or system domains; is expected to lead development across multiple teams at the program and Epic level.
Serves as direct representative of the business with one or more delivery teams throughout the product delivery cycle.
Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute, solution and release in alignment with program, portfolio or product road maps.
Partner with other Tech Enablement team members to ensure clear and effective communication across all business and functions involved in a new technology build; strive to provide full transparency into the technology pipeline to ensure all stakeholders are informed and aligned throughout the process.
Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an expert understanding of the needs, measures, and risks & controls for the improvement area.
Participates with portfolio, program and project level plans related to schedule, scope and resources.
Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed.
Applies expert knowledge in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function. Actively participates in industry or other discipline-relevant groups/panels to keep abreast of industry trends and share best practices with the team.
Coaches and mentors less experienced Product Owners, including Seniors.
Demonstrates expert knowledge in multiple business or system domains and capable of leading development across multiple teams at the program level.
Identifies engages, influences and leads business stakeholders and Subject Matter Experts across programs.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Qualification
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Required
Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
Expert knowledge of Microsoft Office products, applicable databases and product management tools.
Expert knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe) with a proven track record in using these skills to develop and manage products through the entire product life cycle.
Expert experience in analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
Expert understanding and demonstrated use of Process Engineering methodologies and Change Management practices to translate business requirements into functional specifications.
Expert ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
Advanced experience in analyzing and translating business requirements and the ability to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
Preferred
US military experience through military service or a military spouse/domestic partner.
Experience in working across many functions to manage products in marketing technology, advertising technology, or marketing analytics.
Past success creating marketing strategies, product and business roadmaps, marketing project plans, marketing technology adoption techniques, and training materials.
Experience in educating and upskilling on marketing technology and best practices.
Strong quantitative and analytical abilities, with a deep understanding of their importance to business objectives.
Experience with Marketing Technology front door and governance routines to ensure a compliant environment for marketing users.
Experience with providing Marketing Technology business value and use cases for Marketing contracts and statements of work.
Deep expertise in Marketing Technology and process to ensure an effective and user-friendly user experience.
Experience with one or more of these Marketing Technology platforms: Adobe Experience Manager, Adobe Campaign, Aprimo, PEGA, LiveRamp and Tealium.
Benefits
Comprehensive medical, dental, and vision plans
401(k)
Pension
Life insurance
Parental benefits
Adoption assistance
Paid time off program with paid holidays plus 16 paid volunteer hours
Various wellness programs
Career path planning and continuing education support
Company
USAA
USAA is a financial services company.
10,001+ employees
H1B Sponsorship
USAA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (45)
2022 (160)
2021 (29)
Funding
Current Stage
Late StageLeadership Team
Dana Simmons
Executive Vice President, CEO Chief of Staff
Chris Flint
SVP and General Manager, Life and Health Insurance
Recent News
2024-05-17
Coverager - Insurance news and insights
2024-05-01
Company data provided by crunchbase
