HealthEquity · 4 days ago
Digital Transformation Delivery Manager - Telephony & Salesforce
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Financial ServicesHealth Care
Insider Connection @HealthEquity
Responsibilities
Project Oversight: Lead the technical delivery of transformation projects, ensuring adherence to timelines, budgets, and resource allocations.
Dependency Management: Track and manage inter-project dependencies to guarantee efficient and uninterrupted project execution.
Team Coordination: Work closely with IT, developers, and external vendors to ensure technical specifications are met and clearly communicated.
Risk Management: Identify potential project risks early and devise effective mitigation strategies to maintain project integrity.
Delivery Metrics: Establish and track key performance indicators to assess project performance and identify opportunities for enhancement.
Telephony Integration: Spearhead the integration of advanced telephony technologies within the Salesforce platform to elevate customer engagement and satisfaction.
Stakeholder Engagement: Engage with stakeholders across the business to gather insights and translate them into actionable project goals.
Innovation Leadership: Drive innovation within the project scope, exploring new telephony solutions and Salesforce features to stay ahead of industry trends.
Qualification
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Required
Proven experience in managing digital transformation projects with a focus on CRM and telephony technologies.
Strong understanding of Salesforce platform capabilities and telephony integration techniques.
Proficient in project management methodologies with a track record of successful project delivery.
Excellent communication and leadership skills, with the ability to manage cross-functional teams and external partners.
Strategic thinker with an analytical approach to problem-solving and risk management.
Benefits
Medical, dental, and vision
HSA contribution and match
Dependent care FSA match
Uncapped paid time off
Adventure accounts
Paid parental leave
401(k) match
Personal and healthcare financial literacy programs
Ongoing education & tuition assistance
Gym and fitness reimbursement
Wellness program incentives
Company
HealthEquity
HealthEquity connects health and wealth by administering Health Savings Accounts (HSAs) and other consumer-directed benefits.
H1B Sponsorship
HealthEquity has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (27)
2022 (7)
2021 (1)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$12.5M2014-02-13IPO· nasdaq:HQY
2011-09-09Private Equity· $12.5M
Leadership Team
Recent News
Investor's Business Daily
2024-06-04
2024-06-04
Company data provided by crunchbase