Boundless Learning · 3 days ago
Business Analyst
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E-Learning Providers
Insider Connection @Boundless Learning
Responsibilities
Requirement Gathering and Analysis: Elicit and gather business requirements from stakeholders through interviews, workshops, and documentation analysis. Create detailed and comprehensive Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs).
User Story Development: Translate business requirements into clear and actionable user stories.
Stakeholder Collaboration: Collaborate with stakeholders to define and prioritize scope, objectives, and deliverables. Serve as a liaison between business units, IT, and other departments to facilitate effective communication and collaboration.
Process Improvement: Analyze and document current business processes, identifying areas for improvement and optimization. Develop and maintain process models, workflow diagrams, and other visual representations of business processes.
Industry Knowledge: Stay informed about industry best practices, trends, and emerging technologies relevant to the business domain.
Documentation and Reporting: Prepare clear and concise documentation of business requirements, processes, and workflows. Create reports and presentations to communicate findings and recommendations to stakeholders and senior management.
Project Management: Assist in the planning and execution of projects, ensuring alignment with business goals and objectives. Monitor project progress and provide regular updates to stakeholders.
Solution Implementation: Work with IT and development teams to ensure successful implementation of solutions. Conduct user acceptance testing and provide training to end-users.
Qualification
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Required
3+ years of experience as a Business Analyst or in a similar role
Proficiency in data analysis tools (e.g., SQL, Excel, Tableau, Jira, Confluence)
Strong understanding of business processes and project management methodologies
Excellent communication and interpersonal skills
Ability to think critically and solve complex problems
Preferred
Experience with Agile and Scrum methodologies is a plus
Salesforce experience strongly preferred
Relevant certification (e.g., CBAP, PMP) is preferred
Benefits
Equal Opportunity Employer
Potential for remote work