Salesforce · 3 days ago
Senior AI/ML Platform Engineer
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AppsCloud Computing
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Responsibilities
Deliver high-performing, well-documented, maintainable code that delivers new features and improves platform stability and performance.
Collaborate effectively with Heroku engineers, leaders, and product managers to deliver software that delights customers.
Write ideas, plans, designs, experiments, test-plans, documentation to gather feedback and spread knowledge across Heroku.
Work in a consultative fashion to improve communication, teamwork, and alignment among teams inside and outside of the organization.
Ensure continuous improvement in engineering excellence in AI.
Mentor and guide engineers in AI/ML technologies and applications.
Participate in the AI team’s on-call rotation to address complex problems in real-time and keep services operational and highly available.
Qualification
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Required
BS or MS in Engineering, Computer Science, Software Engineering, Artificial Intelligence, Machine Learning, or related disciplines or equivalent experience in technical leadership roles.
Minimum of 3+ years of proven track record in individual-contributor tech roles in software engineering teams, with proven expertise in AI and platform engineering.
Experience building production systems that use AI/ML technologies to solve real-world problems.
Solid understanding of evaluation (measuring) and improving AI/ML systems to ensure solutions keep pace with changing data.
Data literacy skills allow you to be comfortable with the myriad of types, sizes, and structures of data that AI projects may use.
Deep programming experience with at least one programming language and willingness to learn Golang for production systems.
Deep experience with relational databases, distributed systems, CI/CD pipelines, github, PRs, unit testing, functional testing, and modern software engineering practices.
Experience with agile development methodologies (e.g., scrum)
Ability to support an environment for clear and open discussion of all issues. You involve the right people, from your team and others, to resolve critical issues.
Experience in continuous delivery and short-release cycles.
Preferred
Familiarity with Heroku and Salesforce platforms
Bonus points for experience with kubernetes, terraform, and observability tools (e.g. OTEL, logging, etc).
Bonus points for experience with AI/ML frameworks and tools such as PyTorch, TensorFlow, HuggingFace, LangChain, etc.
Bonus points for familiarity with inference servers (e.g., vLLM, Triton, Ollama), vector databases, Retrieval-Augmented Generation methods, fine-tuning methods, etc.
Benefits
Equal pay
Employee resource groups
Inclusive benefits
Company
Salesforce
Salesforce is a cloud-based software company that provides customer relationship management software and applications.
H1B Sponsorship
Salesforce has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (1485)
2022 (1712)
Funding
Current Stage
Public CompanyTotal Funding
$65.38MKey Investors
Starboard ValueEmergenceHalsey Minor
2022-10-18Post Ipo Equity· Undisclosed
2004-06-23IPO· nyse:CRM
2003-01-01Series Unknown· $1M
Leadership Team
Recent News
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