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Company

Original Job Post

myGwork - LGBTQ+ Business Community · 4 days ago

Sr Site Specialist - Inventory and Asset Management

Boston, MA

Full-time

Onsite

Entry Level

$24/hr - $26/hr

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Responsibilities

Vendor escorting for planned maintenance and repairs

Look ahead on PM's and Cals that are scheduled

Search for assets and provide information on new locations

Support Lab instrument inventory audits

Asset tagging of new instruments

Supporting delivery of equipment to lab for installation

Willingness to uncrate, hand tools

Pallet jack experience

Supporting the plug and play installations

Support Installations of WattIQ devices on new assets

Responding to squadcast alerts

Will not be added to the Nuvolo as a technician

Read access to view work orders and assets

Task Planner to Prioritize time

Analyzes/maintains/reconciles various reports to ensure contractual requirements are met

Work within computer systems to access and follow standard operating procedures

Proactively connect with the supervisor any customer concerns and/or potential problems

Effectively address customer concerns within established resolution timeframes

Engage in process improvement activities

May perform other responsibilities as assigned by management

Qualification

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Laboratory ExperienceData EntryComputer ProficiencyMicrosoft OfficeProblem-SolvingVerbal CommunicationWritten CommunicationCustomer ServiceInterpersonal SkillsProfessionalismConfidentialityCollaborationOrganizational Skills

Required

Must be Legally authorized to work in the United States without sponsorship.

Must be able to pass a comprehensive background check to include drug screening.

High school diploma or equivalent required.

Experience 2 years of related experience within a laboratory setting is preferred.

Able to read, write, and speak English fluently

Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.

Possesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site.

Independently operates handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.

Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.

Preferred

Associate degree in a related field preferred, or a combination of education and experience that demonstrates the required skills. Military Service/Training in lieu of a degree may also be considered.

Experience working in customer service is also a plus.