Nomi Network · 3 days ago

Program Manager

Houston, TX

Full-time

Hybrid

Senior Level

$70K/yr - $75K/yr

5+ years exp

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Responsibilities

Program Design and Development: Work with the Director of US Programs to support the design and development of the workforce development program, including curriculum creation, service delivery model, program and office locations, and resource allocation.

Research and Analysis: Conduct in-depth research and data analysis to understand the needs of survivors, local employment trends, and best practices in workforce development for vulnerable populations.

Partnership Building: Forge strategic partnerships with relevant organizations, such as employment agencies, training providers, and survivor support services, to create a robust referral network and support system.

Comply with Funding Sources: Ensure program structure complies with funding sources to achieve program metrics.

Team Building: Hire and onboard a skilled and compassionate staff, including trainers, case managers, and support personnel, fostering a collaborative and survivor-centered environment.

Program Operations: Establish program policies and procedures, ensuring compliance with funding regulations and best practices in survivor support.

Day-to-Day Operations: Oversee the program's daily operations, ensuring smooth and efficient service delivery for participants.

Staff Leadership: Provide ongoing coaching and support to program staff, maintaining high-performance standards, fostering professional development, and honoring Nomi Network’s values of Purpose, Compassion, Continuous Learning, Ownership, and Service.

Monitoring and Evaluation: Implement data collection and reporting systems to track program progress, measure impact, and inform continuous improvement.

Monitor Appropriate Trends: Monitor trends of human trafficking and workforce development, best practices, government actions, and legislation that pertains to program work or impact.

Community Engagement: Build strong relationships with stakeholders in the Houston community, including government agencies, law enforcement, and social service providers.

Represent the Program: Serve as the face of the Houston program to funders, coordinating and hosting site visits. This role demands effective and engaging communication across diverse settings.

Represent Nomi Network at relevant conferences and events.

Participate in fundraising activities and development efforts related to the Houston program.

Stay informed about current trends and best practices in human trafficking, survivor support, trauma-informed practices, and workforce development.

Qualification

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Supervisory ExperienceWorkforce DevelopmentSocial ServicesLeadershipBilingual in Spanish