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Company

Original Job Post

PayPal · 3 days ago

Senior Product Manager - AI Personalization

Massachusetts, United States

Full-time

Hybrid

Senior Level

4+ years exp

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Responsibilities

Define and Build the next generation of AI-driven experiences at PayPal working across our data platform teams and operating as a key driver of our AI product strategy

Drive product and platform vision and create capabilities that add value to both merchants and consumers. Identify new unmet opportunities and gaps in the portfolio by analyzing the market and ecosystem.

Collaborating cross-functionally in defining the personalization opportunities across the consumer journey, and define best in class personalization experiences for PayPal consumers globally.

Evangelize, Communicate, and Influence, by driving alignment on vision, roadmap, investment needs, risks, and opportunities with large cross-functional teams, and leaders, including C-level executives.

Develop experiments playbook so our models and teams are constantly learning and developing and evangelizing a strong point of view on how to improve KPIs.

Execute with excellence in a cross-functional setting, building strong relationships with key stakeholders (data engineers, software engineers, product analytics, merchant tech and other business teams).

Run lean experiments to learn and develop a strong point of view on how to improve KPIs

Define and develop closely with Data Science and Platform leadership the core data products needed to power personalized experiences.

Define and measure key AI Platform performance indicators to evaluate and understand product value, performance and compute costs.

Identifying new opportunities based on research, industry trends, and best practices, driving innovation and platform improvements.

Deliver results. Own business outcomes and be responsible for hitting experience and revenue targets.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

AI Product DevelopmentProduct ManagementData NormalizationData Usage LimitationAI-Driven PersonalizationTransformation InitiativesCustomer PassionIterative RoadmapBusiness RequirementsUser StoriesTechnology ArchitectureScalabilityProblem-SolvingCommunicationLeadershipAdaptabilityCollaborationProject managementE-commerceCheckoutRisk domain knowledgeInterpersonalSelf-starterCross-functional collaborationPositive attitude

Required

2+ years of experience in AI Product Development

4+ years of experience in Product Management, with demonstrated success in launching and scaling multiple 0-1 products

Technical and business acumen with Identity, Data Normalization, Data usage limitation, and AI-driven personalization product background are critical along with demonstrated experience in defining and driving transformation initiatives

Experience inspiring and mobilizing all levels of the organization with your product vision, data-centric thinking, and customer/developer passion

Being comfortable in navigating ambiguity and establishing an iterative roadmap and experimentation culture

Defining the product and customer experience with high-quality business requirements and user stories while managing the scope of each product release and refining the technology architecture and scalability for the use case

Helping the teams move forward swiftly with rigor, speed, and transparency in decision-making. Removing roadblocks, setting a consolidated vision, and collaborating with excellence across all functions is critical

Preferred

MBA or Masters in STEM fields

Highly skilled problem-solving and technical skills. Demonstrate a tech-savvy approach and love to stay on top of industry trends

Excellent and effective interpersonal and communication skills (written, verbal, and listening)

Self-starter who doesn’t hesitate to proactively approach learning fast

Skilled at working with cross-functional groups and matrix organizations in multiple geographies to manage multiple projects simultaneously

Experience in areas like e-commerce, checkout, payments, and/or risk domain - a plus

A ‘can do’ spirit combined with high energy and a positive attitude

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Benefits

Flexible work environment

Employee shares options

Health and life insurance

Company

PayPal

Glassdoor

3.8

PayPal is a financial service company that provides online payment solutions to its users worldwide.

Founded in 1998

San Jose, California, USA

10,001+ employees

https://www.paypal.com/home

H1B Sponsorship

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