200+ applicants
Cradlepoint, part of Ericsson · 2 days ago
Salesforce Administrator
United States
Full-time
Remote
Mid Level
$58K/yr - $108K/yr
3+ years exp
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Insider Connection @Cradlepoint, part of Ericsson
Responsibilities
Work closely with stakeholders and business analysts to translate needs into technical solutions
Use interviewing and analytics skills to define stakeholders' needs and identify root causes for existing issues
Provide advice and guidance to less experienced team members
Design, configure, and customize Salesforce according to technical specifications
Partner with Sales and Marketing teams to understand the customer journey and track success
Participate in business and process reviews as a Salesforce subject matter expert
Complete detailed reviews of integrated tools to ensure proper fit based on user requirements
Assist in the day-to-day maintenance of Salesforce and guide junior administrators with best practices
Develop and maintain proper documentation of Salesforce configuration and development efforts
Assist stakeholders with developing training materials and delivering training
Create and maintain reports and dashboards
Qualification
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Required
Three (3+) years Salesforce administration experience at or above level II, or as solo administrator for a customized Salesforce org
At least two (2) years of experience administering Salesforce CPQ
Salesforce Administrator Certification
Salesforce Platform App Builder certification
Self-motivated and able to work both with the team and independently from a remote location
Deep understanding of general CRM architecture as well as Salesforce process defaults and data structures
Excellent written and verbal communication skills
Integrated applications such as Salesforce CPQ, DocuSign, and Marketo
Strong understanding of MS applications including Excel, PowerPoint, Project and Visio
Good familiarity with Agile development methodologies and tools (e.g. Jira, Copado)
Solid understanding of BPMN 2.0 specifications and tools
Apply advanced knowledge of an applications single function or thorough knowledge of multiple sub functions to create efficient and effective solutions
Detail oriented with strong problem-solving skills
Experienced with data modeling, custom objects, permissions, SOQL queries
Excellent personal and project organization skills
Ability to work cross-functionally with members in all departments
Preferred
BA/BS or equivalent related experience
Experience with Apex or Visualforce
Previous experience working in IS/IT
Previous experience working within in Sales, Marketing, Operations and/or Support
Certified Salesforce CPQ
Benefits
Subsidized, nationwide PPO medical benefit options
Low-deductible Point of Service Plan
Qualifying High Deductible Health Plan (HDHP) with a generous company-provided HSA contribution
Subsidized dental and vision coverage
401(k) plan with a 4% company match and immediate vesting
Company-paid employee basic life and AD&D insurance
Company-paid disability benefits
Generous paid time off including Flexible Time Off (FTO), paid well-being days, and paid holidays
Paid maternity-leave benefits
Six weeks 100% paid family leave
Comprehensive Employee Assistance Program
Talkspace mobile therapy
Volunteer paid time off
Company
Cradlepoint, part of Ericsson
We enable the freedom to securely connect people, places, and things that drive more experiences, new ways to work, and better business results — anywhere.
1,001-5,000 employees
Funding
Current Stage
Growth StageTotal Funding
$162.8MKey Investors
TCVSorenson Capital
2020-09-17Acquired· by Ericsson ($1.1B)
2017-03-09Series C· $89M
2017-02-17Series Unknown· $0.68M
Leadership Team
George Mulhern
CEO
Peter Fell
Group CTO EME, Ericom Cybersecurity Business Unit
Recent News
SiliconANGLE
2024-06-05
2024-06-05
Company data provided by crunchbase
