130 applicants

Company

Original Job Post

Diversified · 3 days ago

Senior Program Manager

United States

Full-time

Remote

Senior Level

$125K/yr - $160K/yr

10+ years exp

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Responsibilities

Single point-of-contact for assigned program(s)

Provides cross region and/or specialty coordination and ensures consistent delivery processes for strategic programs.

Responsible for the financial performance of each project within assigned program(s).

Responsible for Project/Program Change & Financial Management - Drives profitability to reinvest by executing projects as scoped within their as as-sold margins.

Sets and enforces standards for all client-facing communications. Ensures clear and timely communication among internal and external stakeholders, continually manage expectations throughout the program lifecycle.

Provides weekly program status updates to internal leadership and customer stakeholders.

Forward thinking, looks ahead, proactively identifies, evaluates & addresses risks and issues that could impact the program's success throughout the program lifecycle. Drives consistency and standards with the PMs for risk and issue management across the assigned program(s)).

Provides escalation single point of contact for project managers and the client.Expected to provide management with immediate notification of potentially critical situations that put the project or program at risk.

Supports the development, and auditing, of project plans, including schedules & associated resource plans, to ensure consistent outcomes. Inspects what we expect for Project Management best practices and standards.

Oversees and ensuring the project management quality (according to the Diversified standards), and ensures cross-functional QA/QC checkpoints for deliverables occur on-time, across the program(s)/portfolio.

Provides coaching and mentoring on Diversified and client-specific standards and best practices, to raise maturity and quality in project management, across the team and/or programs(s).

Provides program level support to the sales process to maintain visibility on probability strategic opportunities in the pipeline.

Forecasts work, including resources allocation and logistic planning. Ensures requirements are communicated early to coordinate fulfillment in a timely manner, resource utilization is optimized and efficient.

Ensures adequate resources are budgeted in the development of opportunities, while maintaining workload balance of team members.

Supports quarterly business reviews with the client to report on progress and performance of the program/contract.

Handles other duties relative to the job as assigned by management. Participates in corporate and PMO improvement initiatives, as needed.

Ensure and achieve the highest level of customer service for all projects within assigned program.

Tracks and reports all pending program opportunities and open initiatives. Provides frequent program level reporting to internal leadership team and the customer through program dashboards.

Be passionate about success by setting clear strategic objectives for your program. Creating and aligning program objectives with organizational goals.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Program ManagementPMO LeadershipAudio VisualVendor ManagementConstruction ManagementGeneral ContractorsArchitectsMS OfficeMS ProjectExcelCAPMPMPAVIXA Essentials of AV TechnologyProject Management for AVCTSProblem-SolvingLeadershipMentoringProfessionalismSelf-MotivationSelf-DisciplineAttention to DetailTime Management

Required

10-15+ years hands-on Program Management or PMO Leadership. Audio Visual (or IT) Program Management experience preferred.

Experience with managing Audio Visual (or IT) vendor relationships with Construction Management Companies, General Contractors, Consultants and Architects is required.

Proficient with computers and current business software applications within MS Office, especially MS Project & Excel.