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Company

Original Job Post

Pacific Gas and Electric Company · 3 days ago

Expert IT Business Analyst

Oakland, CA

Full-time

Onsite

Senior Level

$122K/yr - $194K/yr

7+ years exp

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EnergyEnergy Efficiency

Insider Connection @Pacific Gas and Electric Company

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Work with business organizations to guide/provide input regarding enhancement feasibility

Using business process knowledge, proactively look for opportunities for system enhancements

Evaluate and provide input to business needs and requirements

Prepare estimates for customer requests

Prepare preliminary mockups and designs

Analyze/assemble Functional/non-Functional requirements

Provide technical expertise and assistance in designing, testing and developing applications

Perform feasibility analysis, design and provide recommendations on the alternative solutions, project strategy and deliverable prioritization, as well as system alternatives or enhancements to current systems

Prepare final functional requirement and functional design document

Conduct walkthrough of deliverables with business and IT Stakeholders and obtain approval/signoff

Provide Subject Matter Expert support to developers and testers

Work with business to document and analyze project change controls

Support stabilization of deployed code

Troubleshoot potential system issues to determine if there is a defect

Analyze production defects, identify business and system impacts and quantify problems

Contribute to defect troubleshooting and solution design

Assist business and technical teams with ad hoc requests

Provide functional expertise to clients for resolving business issues

Qualification

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Project managementUx/ui designFunctional requirements analysisFunctional designProblem-solvingCommunicationLeadershipUtility industry experienceCC&B applicationOracle Utility C2M certifiedData modelingRelational databasesSQLUMLMS OfficeSalesforce CRMCall Center experienceBack Office experienceDatabase architectureCollaboration

Required

Bachelors Degree in Computer Science or job-related discipline or equivalent experience

7 years experience in analyzing, designing and developing functional requirements, functional design, UX/UI design

Experience as Project Manager, high complexity

Preferred

Utility industry experience, job-related

Experience with CC&B Application

Oracle Utility C2M certified

Minimum 5 years of experience with Oracle CC&B applications, and data modeling

Working knowledge of relational databases (SQL experience)

Working knowledge of UML

Be able to work independently but within the framework of the team and product

Be able to work well within a team setting

Collaborate with cross functional teams to maintain efficiency, consistency and achieve successful implementation of system enhancement

Working knowledge of MS Office suite of applications, including Word, Excel, PowerPoint, Visio

Excellent verbal and written communication skills

Working knowledge of Salesforce CRM application and data model

Experience dealing with Call Center and/or Back Office centric business

Understanding of database/schema architecture

Company

Pacific Gas and Electric Company

Pacific Gas and Electric Company, incorporated in California in 1905, is one of the largest combination natural gas and electric utilities in the United States.

Founded in 1905

San Francisco, California, USA

10,001+ employees