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Company

Original Job Post

Amerit Fleet Solutions · 2 days ago

Account Manager

United States

Full-time

Onsite

Mid Level

$90K/yr - $110K/yr

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AutomotiveCRM

Growth Opportunities

Insider Connection @Amerit Fleet Solutions

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Responsibilities

Have a deep and thorough understanding of all relevant work orders and contract documents active between Amerit and client, and ensure the business is operating within the confines of all agreements.

Identify risk areas and present them to Segment General Manager (GM).

Receive and manage incoming Requests for Proposal (RFPs), Letters of Agreement (LOA) and contract addendums. Review each for overlapping language, terms, and concepts.

Consistently track Segment KPIs and present results and trends.

Track monthly expense compliance for entire segment.

Ensure accuracy of operational data such as Shop IDs, shift schedules, and technician/manager/location assignments.

Manage Segment-wide communications including general updates, organizational announcements.

Submit monthly billing and reporting within contract guidelines to internal and external stakeholders.

Prepare a weekly report for customer outlining available technician capacity for each location with business development assignment.

Oversee business review documents to ensure they are executed timely and are presentable for the customer.

Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders.

Calculate quarterly business development managers bonuses and submit for approvals.

Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.

Ensure the timely and successful delivery of solutions according to customer needs and objectives.

Adhoc reporting and presentations based on Segment and customer needs.

Qualification

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Account ManagementCRM SoftwareMS OfficeClient-Focused SolutionsProject ManagementProblem-SolvingCommunicationAttention to DetailIndependenceFleet maintenanceAutomotive industryStandingWalkingManual dexterityHard-working

Required

Proven experience as an account manager, key account manager, junior account manager or other relevant experience

Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including the field, executive and C-level

Solid experience with CRM software and MS Office (particularly MS Excel, Word, and PowerPoint)

Experience delivering client-focused solutions based on customer needs

Proven ability to manage multiple projects at a time while paying strict attention to detail

Excellent verbal and written communications skills

Must be a self-starter and can work independently

BA/BS degree in Business Administration or relevant field