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Company

Original Job Post

Empower AI · 1 day ago

Lead Solution Engineer/Engineering and Implementation Manager

United States

Full-time

Remote

Senior Level

7+ years exp

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Responsibilities

Evaluate and analyze business requirements to develop technical solutions using advanced technologies.

Design and implement solutions on platforms such as ServiceNow, as well as manage on-premise infrastructure including storage, hosting, network, and security systems.

Develop automation strategies to streamline operations and improve system efficiencies.

Lead and contribute to DevSecOps initiatives to ensure seamless integration of development, security, and operations.

Propose and engineer modifications and upgrades to existing systems to enhance performance and scalability.

Collaborate with cross-functional teams to ensure solutions are integrated smoothly and align with business objectives.

Create and present Rough Order of Magnitude (ROM) estimates for new projects and technologies.

Design and develop proofs of concept, pilots, and prototypes to test new ideas and technologies before full-scale implementation.

Conduct continuous research to stay updated on industry trends and emerging technologies.

Document and maintain system configurations, processes, and standard operating procedures.

Provide hands-on implementation of solutions and technical guidance to team members and stakeholders.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ITILv4ServiceNowAgileDevOpsNetwork architectureData storage systemsSecurity protocolsDevSecOpsInfrastructure as codeTerraformJavaScriptPythonPowerShellLinuxWindowsIT architectureEnterprise ArchitectureStakeholder collaborationVMwareVROVRAGitServiceNow PlatformIdentity solutionsActive DirectoryOktaSailpointProblem-solvingAnalytical thinkingCommunication

Required

Public Trust Clearance by start date.

ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained within 120 days after hire.

Proven experience as a Solution Engineer or similar role with a strong background in ServiceNow and on-premise infrastructure.

A minimum of 3 years of experience working with Agile and DevOps projects

Experience implementing technical and process changes in a highly complex infrastructure environment

Expertise in network architecture, data storage systems, security protocols, and DevSecOps practices.

Contributions to deliverables and performance metrics where applicable.

Work is performed remotely under limited supervision and may supervise others.

Strong experience with infrastructure as code using tools like Terraform.

Proficiency in scripting and programming languages such as JavaScript, Python, and PowerShell.

Experience with Linux and Windows systems

Excellent problem-solving skills and the ability to think analytically.

Strong communication and collaboration skills, with a proven track record of leading projects.

7-12 years of experience and a Bachelor’s degree in Computer Science, Information Technology, or related field.

Minimum of 5 years' experience in IT architecture, development, Enterprise Architecture, or similar role preferred.

Experience managing cross-functional teams and collaborating with internal and external stakeholders (e.g., architects, operations personnel) to gather service requirements in support of design and delivery of service capabilities.

Contributes to deliverables and performance metrics where applicable.

Performs work that requires practical experience and training while under supervision.

Working Experience working with VMware, VRO, VRA

Working Experience with Git and development tools

Understanding of ServiceNow Platform

Working Experience with identity solutions (Active Directory, Okta, Sailpoint)