AlphaSense · 5 days ago
Product Specialist
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AnalyticsArtificial Intelligence (AI)
Insider Connection @AlphaSense
Responsibilities
Customer Support: Product Specialists handle support calls, emails, and chats, resolving issues and escalating when necessary.
Customer Health: Collaborate with account management to provide training, customizations, and consultations to users.
Growth Initiatives: Support sales in product pitches and demos, conduct trial training calls, and generate content for distribution.
Content Generation: Identify relevant content for customers, package it for distribution, and assist in sales and account management efforts.
Qualification
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Required
Client facing professional with a superior ability to develop rapport with new people and maintain relationships
Skilled communicator who can engage at any level of an organization
Energetic and creative individual with natural curiosity and ability to learn quickly
Able to distill and explain complex issues in simple terms
Intrinsically motivated with the ability to contribute to a dynamic and entrepreneurial team culture
Strong time management and task prioritization skills
Benefits
Performance-based bonus
Equity
Generous benefits program
Company
AlphaSense
AlphaSense is a intelligence platform that uses artificial intelligence allowing professionals to make critical decisions. It is a sub-organization of AlphaSense.
H1B Sponsorship
AlphaSense has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (3)
2022 (3)
2021 (3)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$770.05MKey Investors
BondCapitalGBlackRock
2023-09-28Series E· $150M
2023-04-11Series D· $100M
2022-06-15Series D· $225M
Recent News
2023-10-05
2023-10-02
Company data provided by crunchbase