40 applicants

Company

Original Job Post

European Wax Center · 5 days ago

NetSuite Administrator

Plano, TX

Full-time

Hybrid

Senior Level

10+ years exp

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BeautyCosmetics

Hiring Manager

Samantha Goldfarb

Insider Connection @European Wax Center

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Responsibilities

Delivering NetSuite solutions for optimizing the usability and functionality of the system including customization and configuration.

Monitor and optimize Netsuite performance, identify areas for improvement, and implement solutions to enhance system functionality and efficiency.

Lead or participate in Netsuite-related projects, including system implementations, migrations, and enhancements.

Manage integrations between Netsuite and other systems (e.g., CRM, e-commerce platforms, third-party applications) to ensure seamless data flow and process automation.

Provide training and support to end-users on Netsuite functionality, best practices, and troubleshooting techniques.

Writing and maintaining comprehensive documentation of Netsuite configurations, customizations, and related processes.

Liaise with Netsuite support and other vendors to escalate and resolve technical issues, track service requests, and ensure timely resolution of system-related issues.

Support primary NetSuite Administrator/Developer as secondary coverage.

Management of key Enterprise applications:

Requirements gathering

Implementation and maintenance

New application onboarding

Application changes

Vetting of requirements for new applications

Lead the development of Enterprise application implementation or changes, including business stakeholder management and input.

Collect and present application audit artifacts per the prescribed IT policies.

Ensure all Enterprise applications conform to security standards set by the organization.

Lead and manage the OCM (Organizational Change Management) for any new or changed applications, including timely communications to business stakeholders.

Define and document Enterprise Application Architecture standards.

Design the interface between multiple applications, databases, and middleware systems.

Work closely with cross-functional teams to ensure technology implementations follow the policies and procedures defined by this role.

Identify operational limitations and gaps in functional coverage.

Ensure proper documentation of software design and developing processes to produce appropriate procedures for application use.

Develop RFI’s and RFP’s to vet new vendor solutions as requested by the business or IT.

Acquire budget and stay within budget on proposed Enterprise Application solutions.

Work closely with infrastructure and security teams to identify and acquire necessary resources of platforms and security for application implementations.

Facilitate strategic sessions up to an executive level.

Manage ticket queue for Corporate applications.

Perform other related duties as required.

Qualification

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Suitefoundation certificationErp consultantEnterprise application architectureNetsuite administrationMicrosoft operating systemsApplication technology roadmapO365 environmentAzureAzure adSharepointOne driveApplication portfolio rationalizationWriting policiesGovernanceProblem-solving communicationAnalyticalProject management

Required

Bachelor’s degree in Computer Science, IT, or related field.

SuiteFoundation Certification: Administrator and ERP Consultant.

10 years of professional information technology experience.

7 years of architecting enterprise application.

3 years of architecting Systems of Engagement.

5 years of experience with NetSuite administration.

Strong knowledge of multiple operating systems in the Microsoft technology realm.

Ability to maintain an application technology roadmap that helps forecast the future state of the technical stack based on industry and technology trends, projected growth and the evolution of applications.

Strong knowledge of O365 environment including Azure, Azure AD, Sharepoint, Office, One Drive, and Teams.

Experience in Application Portfolio Rationalization, to continuously converge our enterprise landscape towards a smaller, well-defined set of technologies that improve business agility and drive down IT operating costs.

Excellent knowledge of writing policies and procedures along with their governance.

Excellent technical, analytical, and project management skills.