96 applicants

Company

Original Job Post

Material · 3 days ago

Senior, UX Researcher

United States

Full-time

Remote

Senior Level

$72K/yr - $96K/yr

5+ years exp

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Responsibilities

Being the hands-on driver of all aspects of research execution, responsible for the end-to-end process from study design through presentation of findings and recommendations.

Conducting research that gathers user behaviors, needs, wants, and perceptions to inform more effective design decisions, recommendations, and solutions.

Maintaining high-quality standards for UX research, ensuring the work delivered is strategic and supports product and business goals.

Utilizing various research methodologies, practices, and platforms to conduct dynamic research.

Assisting in recruiting with screener creation.

Crafting reports and findings for readouts and distribution as final deliverables.

Collaborating with cross-functional stakeholders to align research efforts with business goals and user needs.

Communicating insights, design ideas, and recommendations clearly and persuasively to create alignment around solutions.

Establishing and maintaining client communications regarding research, maintaining a professional and collaborative relationship while incorporating client feedback into the work in progress.

Supporting new business development and scoping of project work in partnership with Client Partners and Product Managers.

Providing advice and guidance to clients, coaching them on how to effectively incorporate research into their design and product strategies.

Owning the entire research process end-to-end with minimal oversight.

Developing discussion guides, conducting research and analysis, writing/reading out the report, etc.

Responsible for client communications and expected to maintain a professional and collaborative relationship, incorporating client feedback into the work in progress.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

UX researchQualitative researchMixed methods researchResearch methodologiesClient communicationsSlide deck buildingFigmaMiroDigital visualization toolsCollaboration toolsGoogle MeetDiscuss.ioUserTestingStakeholder managementCross-disciplinary relationshipsUsability testingDiscoverability testingAccessibility testingConcept testingUI testingPersona creationJourney mappingHeuristic evaluationProblem-solvingAnalyticalInterpersonalCommunicationCollaborationTeam spiritTime management

Required

5+ years of related work experience as an industry UX Researcher or similar role.

Experienced in designing, facilitating and moderating qualitative or mixed methods research.

Experienced Qualitative or mixed methods UX Researcher capable of rapid wave research with quick turnarounds, at times, possibly working on several projects at once.

Candidates should be experienced and well versed in foundational, generative, evaluative and exploratory research.

Familiar with a broad array of research methodologies, including but not limited to: interview, survey, thematic analysis, diary studies, usability testing, focus groups, prototype testing, participant observation, persona creation, journey mapping, and UX heuristic evaluation.

Comfortable with owning the entire research process end-to-end with minimal oversight.

Developing discussion guides, conducting research and analysis, writing/reading out the report, etc.

Candidates will be responsible for client communications and expected to maintain a professional and collaborative relationship, incorporating client feedback and guidance into the work in progress.

Strong slide deck building and presentation skills.

Research investigations include: usability, discoverability, accessibility, concept testing and overall user sentiment on UIs and various feature prototypes.

Impeccable written and verbal communication, facilitation, and interpersonal skills

Excellent presentation and persuasion skills.

Experienced with Figma, Miro and other digital visualization or collaboration tools.

Familiarity with various research and communication platforms (Google Meet, Discuss.io, UserTesting, etc.).

Team spirit; strong communication skills to collaborate and help lead various stakeholders and team members both in person and remotely. Effectively requests and receives feedback, developing cross-disciplinary trusted relationships.

Strong problem-solving and analytical skills, ability to translate user needs into effective design solutions.

Excellent time and project management skills.

Bachelor's Degree in UX Research or related field (psychology, information science, UX design, computer science, etc.)

Benefits

Medical

Dental

Vision

Life Insurance

Disability Insurance

FSA

Flexible Time Off

11 company holidays

12 weeks of paid parental leave

401K Match

Financial wellness and planning sessions

Company

Material

Material is a strategy, insights, design, and technology partner to companies striving for customer centricity in a digital-first world.

Founded in 1973

Los Angeles, California, USA

1,001-5,000 employees

https://materialplus.io

H1B Sponsorship

Material has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (3)

2022 (7)

2021 (1)

2020 (2)